Multiple 502 Erros

  • Resolved techlogical

    (@techlogical)


    5 years, 5 months ago

    Hello.

    My sites are hosted with CloudWays and I use CloudFlare for my DNS.

    In the past few days, starting Sept 23, 2019, my UpTimeRobot monitor is detecting multiple 502 errors across all my servers/apps that have the Worker plugin installed. I contact CloudWays support and this was their response:

    We would like to inform you that we have been able to narrow down the issue it has been arising across multiple customers sites and we have been seeing that it has been caused by https://www.ads-software.com/plugins/worker/ as soon as the plugin is deleted everything is fine we request you to remove the plugin on your site and restart all services from Servers -> manager services section then recheck everything will be fine.

    Are you aware of these issues? Is your plugin not compatible with CloudWays or CloudFlare? I sent a support ticket from my ManageWP dashboard two days ago, heard nothing back … I am a paying customer ..

    Any help would be appreciated.

Viewing 1 replies (of 1 total)
  • Plugin Support ivanagn86

    (@ivanagn86)

    Hello, I’ve checked your ticket and I’m glad to see that the issue is now resolved and that your host informed you that it wasn’t caused by our plugin after all. Thanks for keeping us updated!

Viewing 1 replies (of 1 total)
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