Hi @crystalpayton – thanks for writing in and apologies for any delays!
Looking at your issue, could you please try to add this custom CSS below and see if the popups will now display properly? I would suggest adding it to your Theme’s Customizer Additional CSS area: https://share.getcloudapp.com/8LuoxYkW
.pum-overlay.pum-active,
.pum-overlay.pum-active,
.popmake.active {
opacity: 1 !important;
display: block !important;
}
It is most likely a CSS conflict somewhere but to be honest, we do not know the root of the issue yet and our developer is still investigating it.
Hope that works for you!
If you have further questions, let us know.
In case that does not fix your issue, and for us to investigate the issue further, please could you open a support ticket at our support portal, here: https://wppopupmaker.com/support/
In line with that, we will be able to try to replicate the issue from our end.
We hope for your kind cooperation with this. Thank you!