Multiple backups appearing from Dropbox backup

  • Resolved jonasweb

    (@jonasweb)


    5 months, 1 week ago

    Hello and thanks for a great product! I have the free version and have started saving backups for many sites to my Dropbox. Today I did a restore for the first time for one of my sites and I now see 16 new additional backups listed on the site’s Updraft admin page. Where did these all come from? I realize the free version doesn’t save the backups in individual Dropbox folders, but it can still tell which one is which, correct? Or can you only backup a single site to Dropbox? I started backing up sites to Dropbox on June 10, and the oldest of these new backups on this particular site that I restored is also June 10, so I’m wondering if that’s why. The backup that I did was the correct one, but that was also the most recent that I backed up. Can you please let me know why this is happening?

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  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    The UpdraftPlus free version doesn’t support subfolders in Dropbox. It stores all backups in a single folder, so backups from all your sites will show up on each site’s Updraft admin page. That’s why you’re seeing those extra backups.

    To fix this, you could upgrade to the premium version and you can manually create subfolders in Dropbox for each site and move the backups there.

    Thanks,
    Bryle

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