Multiple bookings

  • Resolved rkesize

    (@rkesize)


    3 weeks, 3 days ago

    Hi, thank you for the very nice booking Plugin.

    I have a problem, because if someone books an event on a specific time and date and an other person checks this event too, both can book this event. Can you implement a query within the submit button, whether the event is already booked before submit?

    In my case this booking plugin is for an medical doctor planer and with this “bug” many patients have the same appointment.

    Thank you in advance.

    with best greetings rkesize

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Cyn

    (@cyn92)

    Hello @rkesize! That’s quite strange; there shouldn’t be any double-booking happening if the Capacity feature isn’t in use. Can you share a link to your booking page and let us know if this is happening for one particular appointment type, or do you have multiple appointment types?

    In addition, could you reach out to our team at [email protected] so we can further investigate this for you?

    Thread Starter rkesize

    (@rkesize)

    Hi @cyn92 thank you for your replay.

    This is the website: https://praxis-herbrandt.de/terminanfrage/

    I figured out, if both persons have the scheduler open and both haven′t booked yet, and one person booked this event and leave the page, the second one did not get an error or something else, that the event is already booked.

Viewing 2 replies - 1 through 2 (of 2 total)
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