• Resolved czhao

    (@czhao)


    Hi,

    I plan to add 1 registration form for each webinar which has its own landing page created. We always have 3 webinars listed on the website so we would need 3 custom registration pages. When visitors click the “register” buttons from the upcoming webinar sidebar (showing 3 upcoming webinars), they would be directed to the corresponding custom registration page dependent on which webinar register button they click.

    The problem is that it seems the plugin only allows selecting 1 page as the Custom Registration Page in the “General Options” settings. It wouldn’t be quite user-friendly to place 3 forms on a single landing page.

    Could you help with this?

    Loved the plugin and appreciated your help.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Hi @czhao,

    You are misunderstanding how the plugin works. Yes there’s one page for the registration page, but that page is dynamic and works for all webinars. So when you click the register button in your sidebar it will go to the same registration page, but depending on the button clicked the content of that page will change to show the appropriate registration form.

    Lastly, if that doesn’t work for you, which would be unusual because it works for everyone else, then there’s nothing stopping you using the registration form shortcode and creating manual links to those registration pages. This idea isn’t great because you need to keep creating new registration pages with new shortcodes, and linking to those specific registration pages manually. The shortcode to display a registration form is: [gotowebinar-reg key=”YOUR WEBINAR KEY”].

    Thanks,

    Thread Starter czhao

    (@czhao)

    Hi,
    Thanks for your assistance on this. I was trying to add the shortcode [gotowebinar-reg] on my registration page but the form was not showing (my site was Divi-based and the module kept loading). When I tried to Save the page it showed the following error message. I then removed the shortcode and was able to save the page again. Was this a compatability issue of the GTW plugin with divi or other plugins?

    “An error has occurred while saving your page. Various problems can cause a save to fail, such as a lack of server resources, firewall blockages, plugin conflicts or server misconfiguration. You can try saving again by clicking Try Again, or you can download a backup of your unsaved page by clicking Download Backup. Backups can be restored using the portability system while next editing your page.

    Contacting your host and asking them to increase the following PHP variables may help: memory_limit, max_execution_time, upload_max_filesize, post_max_size, max_input_time, max_input_vars. In addition, auditing your firewall error log (such as ModSecurity) may reveal false positives that are preventing saves from completing.

    Lastly, it is recommended that you temporarily disable all WordPress plugins and browser extensions and try to save again to determine if something is causing a conflict.”

    Thanks!

    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Hi @czhao,

    Yes, there’s probably an issue with Divi and it trying to render shortcodes in its visual page builder. I am not a Divi expert, but maybe there’s a way to disable the output of shortcodes int he page editor. I beleive you can also edit Divi in wireframe mode which I think does this?

    Thanks,

Viewing 3 replies - 1 through 3 (of 3 total)
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