• You can see a picture here: https://ibb.co/Rh3Dvnb
    SMS and emails are being sent twice for the same reason, it’s happening specially with prepaid orders. First when payment is processed and then when status changes from pending to processing. Customer and admin phones are receiving the same message twice. It’s consumng a lot of credits and sending repeated messages to customers.

    Razorpay successful payment note is added twice, therefore changing the status twice.

    Please, I need a solution.

    Thanks.

    • This topic was modified 2 years, 5 months ago by gcapri.
  • The topic ‘Multiple emails and SMS sent’ is closed to new replies.