Multiple Folders Not Shown

  • decard

    (@decard)


    3 months ago

    This would be a wonderful app if it actually displayed all the Folders, instead of just some.

    No idea why this happening.

    But obviously completely useless if there is not some simple fix/option – which i cannot see.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author AlanP57

    (@alanp57)

    If you can visit the Media Library Folders Support page on your site, in the System Info tab, highlight and copy the information about your site and paste it into an email and send it to support at maxfoundry.com. Please include ‘Multiple Folders Not Show’ in the subject line.

    Thread Starter decard

    (@decard)

    i just DID that.
    and screenshot cmpletely useless as you do NOT know what is not displayed.

    Peter Smits

    (@psmits1567)

    I hope that you included the description of the missing info, otherwise I find this answer not appropriate. This remark does not help to solve a possible problem. I am a long time user of this addon, and did not encounter this problem. So it must be the system you are using, that might be causing your issue

    Plugin Author AlanP57

    (@alanp57)

    I’ve have received an email with system information about images not showing but not an email an about folders not appearing. I’m still waiting for your email.

    Thread Starter decard

    (@decard)

    I can not understand what you mean. It is unclear.

    Here is SS of the screen. Tell a lie. No upload option. So useful. NOT.

    regards

    dec

    Plugin Author AlanP57

    (@alanp57)

    I do not see a link to a screenshot in the above posts.

    Thread Starter decard

    (@decard)

    that is because, as indicated, i cannot apparently upload attachments or screenshots.

    Moderator Support Moderator

    (@moderator)

    Please follow these steps to share screenshots here: https://www.ads-software.com/support/forum-user-guide/block-editor/#adding-screenshots

Viewing 8 replies - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.