• Resolved swbneha

    (@swbneha)


    Hi,

    Thankyou for the great plugin. Plugin is working fine. But when I add multiple galleries on one page, it stops.

    [ redundant link removed ]

    In the above link, I have made two tabs, and added two different galleries on each tab, on first tab thubnails are showing fine, but lightbox not working and in seconf tab, thumbnails are not shown properly. What is the resolution? I have to made multiple tabs and display different galleries in each tab with load more button.

    • This topic was modified 6 years, 10 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 19 total)
  • Plugin Author totalsoft

    (@totalsoft)

    Hello Dear swbneha.

    Thank You for contacting with us and for telling us about your request. In First page we could see the problem, please can You deactivate the plugin which you have before our gallery, then try to use our? if the problem will not be then, we will try to fix problem with that plugin.

    And about the second page, we can’t find there any problems, popup works fine. Can You say us what is the problem with the second page?

    Thank You.

    Thread Starter swbneha

    (@swbneha)

    yes, pop up is working fine now. I dont have any other plugin installed. I am using avada theme and fusion core, fusion builder, rev slider and contact form 7. only these plugins are activated.

    Plugin Author totalsoft

    (@totalsoft)

    Dear swbneha.

    Please can You deactivate Fusion Builder? I think on the same page there have a problem with each other, can You test it? They are working with the same library.

    Thank You.

    Thread Starter swbneha

    (@swbneha)

    the logos showing below your plugin are coming from theme builder, no plugin is used.

    Plugin Author totalsoft

    (@totalsoft)

    Dear swbneha.

    On that page, that type of the gallery can’t work, because the gallery and top videos are using the same library for creating popup, and it gets error, because they must get parameters form the thumbnails then make popup, That is why you can’t see the work of the gallery on your page. For now, in your page I can’t see the gallery, it can’t know the sources of the images and videos.

    Thank You.

    Thread Starter swbneha

    (@swbneha)

    Can you see two tabs ‘Food’ and ‘Condiments’?

    Plugin Author totalsoft

    (@totalsoft)

    Yes I can, Then?

    Thank You.

    Thread Starter swbneha

    (@swbneha)

    The problem is not fusion builder, because its working fine on this page:

    https://tpk.8d9.myftpupload.com/test-page/

    Problem is if I put the content in two tabs, two different galleries in two tabs, then its not working.

    Plugin Author totalsoft

    (@totalsoft)

    Dear swbneha.

    I am understanding you. Hope, you too. Our plugin works well without that tab, right? When you are putting it into the content of tab it gets error, Maybe the tab blocks any parameters that is why it can’t work, I can’t say. The problem is with the tab content, can You check the problem with tabs developers too?

    Thank You.

    Thread Starter swbneha

    (@swbneha)

    Not only in tab, if I put it in drop down also, it’s not working.

    Plugin Author totalsoft

    (@totalsoft)

    So the problem is when you are putting it into any content of fusion code. Please can You check the problem with their too?

    Thank You.

    Thread Starter swbneha

    (@swbneha)

    Hi,

    Just check this page, its not using any fusion code, but plugin does not work here.

    https://tpk.8d9.myftpupload.com/test-work/

    Plugin Author totalsoft

    (@totalsoft)

    Hello Dear swbneha.

    Thank You for your response. On that page you have two images, but I can’t see the second one. It doesn’t know the source of the image, and it gets class “fusion-no-lightbox”, buit we don’t have any classes on our plugin like this. Can You check from the admin panel, are there two videos with correct sources?

    Thank You.

    Thread Starter swbneha

    (@swbneha)

    Hi,

    Can you please check now, when page is opened first, it shows one thumbnail, which is very big but video opens in lightbox.

    When you’ll select Dollar from the drop down, no thumbnails are loading.

    Plugin Author totalsoft

    (@totalsoft)

    Dear swbneha.

    Please edit the widget.php file of our plugin. On line 3053 you must have this part of code:

    jQuery(window).load(function(){ imH(); })

    Replace it with this:

    jQuery(window).load(function(){ setInterval(function(){ imH(); },100) })

    It must solve the problem which you have.

    We are waiting for your response.

    Thank You.

Viewing 15 replies - 1 through 15 (of 19 total)
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