• Resolved subsomatic1

    (@subsomatic1)


    I have been using this plugin for over a decade but my pro license expired and am now experiencing a number of glitches:

    1. sometimes the main event page loads with the wrong day highlighted as the active day. no problems with timezones
    2. often the forward and back arrows on the calendar navigation simply reload the page
    3. the mobile site doesn’t work at all: clicking on the days doesn’t change the events loaded below

    I have checked the browser console and there are no errors or missing javascript files.

    Is there any way to get support for these problems? Is there something obvious that I’m missing??

    Thanks for any help you can provide!

    The page I need help with: [log in to see the link]

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  • Plugin Support tristan083

    (@tristan083)

    Hi @subsomatic1 ,

    Thank you for reaching out.

    Based on your description of the issue. It sounds like these are tell-tale signs of caching interfering with the plugin. If your site is employing some caching solutions, I recommend looking into our Caching with The Events Calendar guide for further insights and information.

    Plugin Support Darian

    (@d0153)

    Hi there,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

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