• Resolved HitsukiEri

    (@hitsukieri)


    1. After the auction is over the bid winners had reported receiving a flood of emails from this plugin indicating they had won the item. Please note that I had made multiple edits to some items, not sure if that will trigger the massive flood of emails sent. Either way, it is unacceptable!
    2. This plugin cannot parse apostrophes from the site name, after submitting an inquiry about this, I only got a response to how to parse the apostrophe on the item, not the site name.

    My organization is having another auction coming soon, please help!!!

    • This topic was modified 3 years, 6 months ago by HitsukiEri.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Nitesh

    (@nitesh_singh)

    Hi @hitsukieri ,

    Below are point-wise response:

    1. We think that this might have happened as we check the auction status during the onload i.e. when there is a visit on the website and due to some edge case (which we are currently not aware) the code for expiring the auction and updating its state and triggering the email might have been called multiple times. We have tested this internally but were not able to replicate it and it is difficult to replicate as test servers are not suitable simulations for real website like yours.

    What we would suggest to you is to use our WooCommerce based Auction plugin or our PRO version (which is an extension of it and is also WC based). You will not experience this email problem with them.

    2. If you want to add apostrophe in site title in email topic, You need to customize the plugin file. Below is an example for placed bid email. Go to below path and replace code on line no.194
    Plugin folder -> email-template.php

    From
    $adm_sub = "[".get_bloginfo('name')."]  ".__("A bidder has placed a bid on the product", "wdm-ultimate-auction")." - ".$auc_name;
    To
    $adm_sub = "['".get_bloginfo('name')."']  ".__("A bidder has placed a bid on the product", "wdm-ultimate-auction")." - ".$auc_name;

    Regards,
    Nitesh

    Thread Starter HitsukiEri

    (@hitsukieri)

    Thank you, sorry for the late reply!
    This notification had went to my spam folder!
    Using Woocommerce version had addressed the second issue. I am still testing it to see if I fixes the first issue.

    Now, the woocommerce version required users to register/login to bid, how can I open it to unregistered users? I already had “Allow unregistered users to buy” checked on for Woocommerce. What else do I have to do open the auction to everyone?

Viewing 2 replies - 1 through 2 (of 2 total)
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