multiple issues with the plugin

  • Resolved gs7878

    (@goldiesehgal)


    3 years, 9 months ago

    Hi Team,

    I have started to use the plugin recently and found multiple issues with your plugins:-

    1. The form does not appear on home/first page. Have tried everything but nothing is working for me. I use Education Base as my theme

    2 If we include the form as part of the page then there is huge hit on the page speed. So from green to becomes dark red. Probably something you can also check. It actually degrades the performance of the page.

    3 The pop does not work properly as it completely black outs the page.

    Could you please help resolve the issues at the earliest

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi there @goldiesehgal,

    Thanks for reaching out!

    1) Can you please check that your homepage is not a Blog page or custom page? More details you can find at the bottom of this doc: https://kb.mailpoet.com/article/363-how-to-create-a-pop-up-slider-form

    2) I can’t replicate this on my test site. Can you please share a link to your page where I can see the performance issues?

    3) This is also not something I can observe on my test site. The pop-up is displayed properly. Can you please check if the same happens with the default theme such as Twenty Twenty?

    Cheers!

    Thread Starter gs7878

    (@goldiesehgal)

    point 1 – It has static pages configured for page and post

    point 2 – Include it in your page then check Google page speed. Please check the link – https://bit.ly/3ckM0N8

    point 3 – I will double check and confirm

    Hi, goldiesehgal!

    I can see that the slider is working already on your homepage:

    – Screenshot: https://d.pr/i/go1fHh

    Could you confirm everything’s working correctly?

    Regarding the PageSpeed loading time – I didn’t notice anything wrong from my end while loading your site (it loads fast and okay) but it’s true that the scoring in PageSpeed is a little low. PageSpeed mentions that it’s mainly because of “too much JS”.

    Google and their “speed tools” which are used among thousands of people to “optimize” their sites, unfortunately, what these tools measure is not really site speed, but are measuring optimal speed and your site deviance from this, and the rules to reach that objective cannot be always followed, for example, some CSS and JS has to be rendered at the head of the page so that things would work correctly on your site, this is not really an issue but how some things work, still their tool will tell you this is an issue.

    If we take a look at Google’s own Blog – https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fblog.google%2F, then we can see that their own scores very low as well. Fortunately, that does not mean that the code they are using is bad or that the speed of the website is not great. It just means, that certain things are not done in a certain way, because it can not be done in that way or it was better to do them in a different way.

    You can try to reduce the loading in MailPoet by disabling the Load of 3rd-party libraries in MailPoet -> Settings -> Advanced, but please note that your speed core might stay similar even by doing that.

    Hi there @goldiesehgal,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 4 replies - 1 through 4 (of 4 total)
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