• Resolved Xandro

    (@sudarshankotian)


    Hi, @onesignal team.

    First of all, thanks for making such a great plugin.

    Before using this plugin, I need some help with language related and GDPR.

    1. If I want to send some language which your platform doesn’t support, in that case is there any other way to segment the user of say non-English language to put in that category and we can end push notifications in that language?

    Which is basically needs to be written in required language. But can we categorise such way to know that user belongs to certain language which doesn’t yet supported by OneSignal?

    How many languages can be used in free tire?

    2. About GDPR, if user gives consent for push notifications. How is the data used? language, user-id, location, etc.

    Is there any doc so we can clearly show it in our privacy/cookie policy to users to read about your platform usage on data / how it is handled?

    3. I don’t want to use bell icons and all stuff; in this case I want to have button triggering user consent for “Yes or no” with category selected for push notification.

    This would also be useful, for not triggering bell icon in default scenario where user just visits a page and before giving consent to cookie policy, push notification block pops-up, and also there is bell icon. Which I don’t want for better user experience.

    4. At once we can send max. 10,000 push notifications? [in free]

    Thank you. waiting for your response. ??

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author OneSignal Push Notifications

    (@onesignal)

    1. Unfortunately, our WordPress plugin does not provide this option out-of-the-box.
    However, you can customize notifications sent from the WordPress plugin by adding some extra code and your own custom plugin.

    Here is a guide on how to create your own WordPress plugin to add extra code: https://documentation.onesignal.com/docs/web-push-wordpress-faq#customizing-wordpress-plugin-behavior

    Basically you use the onesignal_send_notification Filter to customize the push payload.
    ?
    ?You can then add any of our create notification REST API POST call parameters into the message.

    Plugin Author OneSignal Push Notifications

    (@onesignal)

    2.Our privacy policy should cover everything you need to know for your own: https://onesignal.com/privacy_policy

    3. We have custom link button

    4. under free plan, you only can reach 10000 web users.

    Please reach out to [email protected] and we are happy to assist you. Thanks!

    Thread Starter Xandro

    (@sudarshankotian)

    Hi, @onesignal

    1. I don’t intend to send notifications for all the blogs from within WordPress. Don’t want to bombard users with everything/all the time with spammy notifications.

    So, we can send it using Onesignal dashboard, right? For that matter how to categorise users into different language segmentation which (some languages) is not supported in your platform? I mean to say, we can write in any language, right? but how will we know to send to say; French users only? not English users.

    And in some cases, for languages not supported n your platform, like some if the Indian local languages are not supported right?

    2. Helpful, Done.

    3. Ok, I have read your Doc’s, this looks good option to me than having pop-up on user’s page visit and having bell icon in footer. Decreases the user experience.

    But, if I want to add using custom method, is that mean I don’t have to install this plugin?

    4. Ok, got it.

    So, my only problem for now seems to have is, how to have proper user categorisation based on language preference, and how to categorise post sections. like when they click for notification, how to show > opt for > Category – 1 (Tick/ untick), Category – 2 (yes/ no),. .. .. like that.

    And if I have multiple sub-domains the pricing per month is applicable for all the apps or for single app?

    Thread Starter Xandro

    (@sudarshankotian)

    But, if I want to add using custom method, does that mean I don’t have to install this plugin?

    5. I have made my own PWA app without using any plugin or any other paid services, in that case for PWA what I need to do? To have notifications support offline feature? ??

    Let me know what I have to include in Service worker to work this out correctly.

    And if I have multiple sub-domains, the pricing per month is applicable for all the apps or for single app?

    Thread Starter Xandro

    (@sudarshankotian)

    One more thing I wanted to know; can we add notification bell feature for users who use logged-in features in website?

    If not, is there any way? To use it with your services? That would be really great experience for users, especially with PWA app.

    As there are some PWA Servies already offers such features. But wanted to do this way. If it’s possible that would be great addon. ??

    Plugin Author OneSignal Push Notifications

    (@onesignal)

    1. Yes, you can send notifications from onesignal dashboard.

    Our language-localization doc:
    https://documentation.onesignal.com/docs/language-localization

    You can find the full list of the supported language there. You also can add a language.

    Plugin Author OneSignal Push Notifications

    (@onesignal)

    4, yes, you need to custom code and disable the onesignal plugin.

    To customize the prompt for the wordpress plugin, please see this guide: https://documentation.onesignal.com/docs/web-push-wordpress-faq#extra-features-delayed-prompts-and-category-slidedown

    Make sure you have selected the WordPress configuration at your onesignal.com dashboard > Settings > All Browsers

    Remove any code you added to the site and just use the code provided in step 4 of the guide.

    Plugin Author OneSignal Push Notifications

    (@onesignal)

    Plugin Author OneSignal Push Notifications

    (@onesignal)

    6. we don’t provide such a feature now. It will be a great product request, let me know more about the use case and I will submit it to our team. thanks

    Thread Starter Xandro

    (@sudarshankotian)

    6. For this > I was saying something like this please also check the images provided in the that feature request.

    This feature should be add-on plugin > whether it can be free or not that’s up to you guys. ?? I mean if you guys add this feature to the present plugin that won’t make any sense as not every website user wants it, which may slow the plugin itself with many features.

    This feature should have a bell icon for notifications, if one clicks the bell icon, they should prompt with the notification panel > maybe slider for mobiles, in desktop a popup block, this I have mentioned in the feature request in that plugin.

    This bell icon block should be placeable in header or anywhere like slider maybe, header seems the best one, and it also only makes sense to logged-in users, not for guest users, but your dev’s can work that out even in the case of guest users, the notifications arrived can be made visible in the notification panel, I think, that’s cool.

    Just try to think like this scenario, at present when we send notification (no matter to how many users), the response varies as per interest. some may ignore it, only few may click, Bla… Bla… cases, you can imagine. ??

    My point on this is, when a really interested user who has opted for notification, has a notification from xyz website, but let’s say he has many notifications from native apps, and all other WhatsApp, Text messages, etc… etc. most of the times we clear the notification panel without looking the whole notifications one– by one.

    So, in this scenario the notifications we send has no value at all. If it gets cleared with all the others.

    To make this process more efficient, if we can have bell icon with a block which may serve this as sent notification in users account history also (other than that for PWA app users as well). Which user can check when they open PWA app (in the case of pwa app feature), I don’t know how this can be worked out for no-logged in guest users who may have opted for notifications. (I am not a hardcore developer ??)

    You can see this is a risky move, but if you guys can come up with this feature especially many users who use WooCommerce will definitely love this [PWA users also].

    If say, one plugin sends email notifications related to product price drop alert, if we somehow able to send it thorough push notifications, but with notification bell feature which I am trying to mention with this soooo long request, will definitely give value to many users, as well as website creators for all the effort we put.

    As emails are also not always efficient way to do things the right way.

    This would definitely be helpful for many users.

    And as far as storing the notification history for user’s it should be cleared after the users read it. or they should be given option to clear notification history. Also helpful for GDPR purposes, etc.

    Phew…. ??

Viewing 10 replies - 1 through 10 (of 10 total)
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