• Resolved newcraft210

    (@newcraft210)


    Hi,

    I have just installed the pro version today. When the minimum order sum is not met and customers are allowed to proceed to the checkout page, the notice on the checkout page appears multiple times.

    It appears 2 times when you first navigate to the checkout page and then if you try to submit the order, it appears a 3rd time in red. So in total you see the same notice 3 times at the top of the checkout page.

    Can you please fix this so the notice appears in red only once?

    Thanks,

    Broc

Viewing 6 replies - 1 through 6 (of 6 total)
  • Zohaib

    (@zohaibayub85)

    Hi,

    In the plugin’s settings Messages > Remove old notices please try and enable that option. Please let me know if the problem persists.

    Thread Starter newcraft210

    (@newcraft210)

    Hi Zohaib,

    I tried to do what you suggested and it did not work, it still shows the same notice 3 times after hitting the submit order button as I mentioned previously.

    However in the Messages setting screen under the Checkout section, if I untick the Force Refresh option it removes one of the 2 notices that were initially appearing. So now only one notice appears at the top of the checkout screen permanently.

    But then when I try to submit the order it still displays the same notice a second time but in red color. It is appearing 2 times, the one in black font is always there and the one in red appears after selecting the “place order” button.

    I think you need to remove the first notice (in black font) that appears as soon as you go to the checkout page. It should only display the notice in red once you select the “place order” button.

    I hope that makes sense.

    Thanks,

    Broc

    Plugin Contributor Pablo Pacheco

    (@karzin)

    Hi @newcraft210 ,

    Please try to set your Messages > Checkout > Notice type as Error and let me know if you have better results

    Thread Starter newcraft210

    (@newcraft210)

    Hi Pablo,

    Using the notice type “Error” works ok! The message only appears once now.

    Thank you very much for your help. Everything is working fine now.

    Best regards,

    Broc

    Plugin Contributor Pablo Pacheco

    (@karzin)

    Great!

    In that case, please consider leaving a review if you are enjoying the plugin/support. It would be much appreciated ??

    Thread Starter newcraft210

    (@newcraft210)

    Hi Pablo,

    I have left a review. Thanks again!

    Cheers,

    Broc

Viewing 6 replies - 1 through 6 (of 6 total)
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