Multiple Notifications

Hi djrikki,
Thanks for your message.

I haven’t heard of any more issues with duplicate posts since the 1.3.9.5 update.
Other users have experienced double posts when using other plugins such as WPBook or Social Networks Auto-Poster though.

Can you follow this help document and let me know how you get on?

Thanks,
Jack

Instructions are rather long to follow at this stage, I have a hunch that this plugin maybe causing a conflict.

public post preview

Hi djrikki,
Ok. Well, let me know how you get on.

Jack

I got egg on my face again!
We tested with just the administrator being notified. And it worked fine.
one notice per post.
Then, after a few weeks I got confident it would work for all subscribers.

EVERY SUBSCRIBER GOT 9 NOTICES IN 2 SECONDS!!!

I sent over 9,000 emails in 2 seconds and froze my account with sendgrid, ticked off 1,000 people and effectively damaged my credibility in the process.
I feel like an amateur, but I did everything I could to test it.

I’m so mad now I don’t know what to do.
It’s a simple process to send a notice, ONCE, to everyone when a new post is published. It’s not rocket science dang it!

I’ll be removing this from my site immediately

Hi Bill,
I’ve had the chance to test this myself on very large sites too and the only times i’ve ever had problems where multiple notifications have been sent out are when other plugins have been involved. Posts that send to social networks for example, seem to hook onto the publish process and trigger more notifications than normal.

I’m confident that the latest version of BNFW running on the latest version of WordPress, when used on a single site, with no other plugins such as this installed, sends only one notification.

If you’re still having issues in this same scenario, please let me know and i’m sure we can work together to solve any problems you may be having.

Jack

hi Voltronik:

I have the same problem, my customers receive up to 3 times the same email, I don’t know how to repair, can you help me? is a problem about the version of the plugin?

Hi calpee,
Can you to through this help document and let me know how you get on? https://betternotificationsforwp.com/how-can-i-receive-the-best-support/

Thanks,
Jack

Hi callee,
Thanks for your message.

It may be possible to do this but I’ll have to get back to you. In all my testing, and many user reports and message, I haven’t had an issues since the recent update so I’m 99% sure it’s another plugin causing a conflict.

Are you able to list the plugins that you can activated on your WordPress installation?

Thanks,
Jack

yes this is my plugins activated:

Advanced noCaptcha reCaptcha
Black Studio TinyMCE Widget
Buddypress (I not use but is activated)
CBX Flexible CountDown
Chat Lite
Contact Form 7
Jetpack por WordPress.com
JSON API
JSON API Auth
JSON API User
Magic Members (for membership)
OneSignal Push Notifications (for website notifications)
Plugins Language Switcher
Post Notif (is plugin is like yours, but more simple, is not active)
Push Notification System
Really Simple CAPTCHA
The Time Ago
TinyMCE Advanced
UpdraftPlus – Backup/Restore
User Role Editor
Visitor Maps and Who’s Online
Visitor Maps Geolocation Addon
WP RSS Aggregator
WPFront User Role Editor
WTI Like Post

is you need admin access to my site please tell me.
thanks
mariano

Hi Mariano,
What happens when you de-activate all active plugins except for BNFW and publish a post? Do you still get multiple notifications?

Jack

I can’t do this because we have 40-50 premium members and Im affraid later we have a new problem.

sure it’s not a problem with your plugin but not how to fix it

Hi calpee,
It’s tricky because without de-activating other plugins, there’s no way to see what the problem is.

Possible culprits are:
OneSignal Push Notifications
Post Notif
Push Notification System
WTI Like Post

Are you able to test by deactivating these plugins and re-test to start off?

Jack

I disabled the plugin has told me and I did a test with your plugin and I have received two identical emails, the problem persists.

Are you running the latest version of WordPress and the latest version of BNFW?