Multiple plugins are crippling the editor

  • cinepost

    (@cinepost)


    10 years ago

    Right now our page/post editor is crippled. The editing box appears white, unless you highlight everything, then you can see text. If you click to toggle between visual/text, nothing happens. “Status: published” cannot be changed. If you click “visibility” the page hops down a bit. Essentially all modules are disabled, and you can’t even edit a permalink.

    There are a few plugins that when disabled functionality is restored. The following plugins all disable functionality when enabled (can be just one):

    Gravity Forms
    Snapshot
    WooCommerce
    WordPress SEO
    WPMU DEV Dashboard

    This is a major problem right now as we are trying to add E-commerce to our site. If the plugin is enabled, we can’t edit anything. If it’s disabled, we can’t use the plugin…

    I’ve searched far and wide for anyone with this exact problem and came up with people with a ‘similar’ problem. I think the wp-config.php file may need to be edited. I’ve read that it could be a corrupted media file. Not sure how to proceed. Even tried opening a ticket to get paid help with this theme (Modernize) but nobody was willing to take it. Any help, advice, or pointing in the right direction would be GREATLY appreciated!

Viewing 7 replies - 1 through 7 (of 7 total)
  • jack randall

    (@theotherlebowski)

    what version of wordpress is it, what theme are you using and can you list all of the plugins you have installed…

    Thread Starter cinepost

    (@cinepost)

    WordPress version 4.0
    Theme = Modernize (I believe it came from Theme Forrest)

    I listed the offending plugins above, those are the ones that if any of them are on, editing is virtually disabled until the plugin is deactivated. Currently all of the above plugins must be deactivated in order to make changes to the site. After we’re done making changes we turn them back on.

    These are the other plugins we have that can run without issue:

    Akismet
    EZPZ One Click Backup
    GTranslate
    LayeSlider WP
    W3 Total Cache

    jack randall

    (@theotherlebowski)

    i’d strongly recommend getting rid of snapshot back up as it hasn’t been updated in over 2 years! and ezpz one click plugin is no longer available in the repository so i’d assume that it’s no longer being developed so ditch that one too.

    your other plugins seem to be up to date so i doubt that they’re causing the problems, the theme may be the issue. with regard to that you’ll need to get in touch with themeforest to get support with that.

    try getting rid of those two plugins, clearing the browser cache and seeing if that makes a difference…

    Mark Ratledge

    (@songdogtech)

    Even tried opening a ticket to get paid help with this theme (Modernize) but nobody was willing to take it.

    Sorry, but you’re using a premium/paid theme. It’s best to go to the support site where you bought the theme – https://themeforest.net/ – for help with customizations and issues. You paid for support when you bought the theme, so you should contact the people who sold you the theme. These forums are for free themes available in the WordPress theme directory at www.ads-software.com/themes/. See https://codex.www.ads-software.com/Forum_Welcome#Commercial_Products

    Thread Starter cinepost

    (@cinepost)

    I’ve been to the site where the developers who made “Modernize” are, they don’t offer support. They re-direct to a site where you post a “ticket” hoping that someone will respond to it, I posted there and nobody responded. I don’t think it’s a theme issue. The theme is working fine. It’s the back end WordPress editor that is not functioning. Could a theme actually cause WordPress itself to break when combined with certain plug-ins?

    I’ve seen other people mentioning the “all white” issue, and saying that disabling all plugins allowed them to edit. General consensus was that there was an issue with the “wp-config.php” file, although I’m hesitant to mess with that until I have more info.

    It seems very odd than random plug-ins cause the editor to go all wonky. I’ll try uninstalling a few, or re-installing some.

    jack randall

    (@theotherlebowski)

    anything you add in to wordpress has the potential to make it misbehave. plugins and themes all use libraries of files and code like javascript, php and css. depending on which version of each common file are loaded and in what order things can go wrong at any stage.

    have you tried returning to the default wordpress theme to see if the problem persists? if t goes away when the default theme is enabled then you know it’s most likely your theme.

    Mark Ratledge

    (@songdogtech)

    Could a theme actually cause WordPress itself to break

    Yes.

    and/or

    when combined with certain plug-ins?

    Yes.

    I’ve been to the site where the developers who made “Modernize” are, they don’t offer support. They re-direct to a site where you post a “ticket” hoping that someone will respond to it, I posted there and nobody responded.

    That’s unfortunately what happens with some commercial themes.

    The editing box appears white, unless you highlight everything, then you can see text. If you click to toggle between visual/text, nothing happens.

    That sounds like a Javascript conflict with the theme. Try Using Your Browser to Diagnose JavaScript Errors

    General consensus was that there was an issue with the “wp-config.php” file,

    If something was wrong there, you’d be getting “headers already sent” errors or database connectivity errors.

Viewing 7 replies - 1 through 7 (of 7 total)
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