multiple product filter attributes do not negate other attributes
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Hello
I have imported multiple product attributes. The Filter Products by Attribute seems to work fine with single attributes. When using multiple filters on products, the filters do not negate other attributes that are not associated with a particular product. This allows the user to select a filter that does not exist for an already filtered list, which is not user friendly.
Basically, once a user applies a filter, I want the other filters to be updated with only the attributes remaining for the already filtered list of products to avoid confusion. How is this achieved?
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Hi @dkifiak
I understand that Filter Products by Attribute is only working with single attributes and not for multiple attributes.
So that we can have more context, can you please share your site URL or an example that explains this?
It will be helpful if you include a copy of your site’s System Status in your response. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
Hello
My site is not yet open to the internet , so you will not be able to get to my url.
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I have noticed some oddities. I have multiple attribute filters set to “OR”. These leads to the unwanted results. Even , with the “OR” in one filter it should limit the fields available in the other filters. The great thing about “OR” is that it allows a user to choose multiple options in the same filter. If everything has to change to “AND”‘s that negates a lot of functionality of filtering. Ie, it would be just better to use the search bar instead.
Hello,
once a user applies a filter, I want the other filters to be updated with only the attributes remaining for the already filtered list of products to avoid confusion
To get the functionality you were originally looking to have, setting the query type to
ANDshould work out.Here is a link to our documentation that tells the difference between
ANDandOR: https://woocommerce.com/document/woocommerce-widgets/#section-6If everything has to change to “AND”‘s that negates a lot of functionality of filtering. Ie, it would be just better to use the search bar instead.
Can you please give us more details on the expected behavior?
Hello
When adding a product filter based on attributes,If I set the criteria to “AND” in a dropdown it limits selection to one choice on that filter attribute. But “OR” allows for multiselect of attributes. The same multiselect could be accomplished with “AND” and a “IN” criteria on the filter. However, this is not the main issue.
The main issue is as stated above, with “OR” filtering on all products filters, if a user selects on attribute in a filter -> hits apply = this should still negate all attributes to the products to have be filtered on the first pass. The “OR” criteria should be specific to the filter applied, and not to all filters. So, you might need an enhancement based on the incorrect logic of applying “OR” across multiple filters. One way to achieve this would be with a multi-select “AND” specific to a filter.
Where can I can upload some screenshots?
Hi @dkifiak
Thank you for your update
Where can I can upload some screenshots?
For screenshots you can use https://snipboard.io – please follow the instructions on that page, then paste the URL in this thread.
The main issue is as stated above, with “OR” filtering on all products filters, if a user selects on attribute in a filter -> hits apply = this should still negate all attributes to the products to have be filtered on the first pass.
What you are seeing is the default behavior of WooCommerce.
When browsing a certain product category, all product attributes will be seen on the sidebar filter, including attributes not related to that category.
That said, you can get a dynamic/contextual attributes’ filtering on your store by using this extension:
Just so you know, in the WooCommerce.com marketplace we offer a 30-day refund policy, so you can test the extension and make sure it works for you.
Regards
Hello
I will try the advanced layered navigation. Seems like something that should be free versus paid.Hi @dkifiak
I will try the advanced layered navigation.
Nice! If you run into any trouble or have any questions while using the extension, please note that we have an exclusive support channel for customers of our Premium extensions:
https://woocommerce.com/my-account/create-a-ticket/Seems like something that should be free versus paid.
That sounds like a great idea to me.
I’d recommend submitting your suggestion as an enhancement request here:
https://github.com/woocommerce/woocommerce/blob/trunk/.github/CONTRIBUTING.md#feature-requestsRegards
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