• Resolved graphicbird01

    (@graphicbird01)


    Hello!

    So I’m using a plugin to add a text input for my products and it works fine on the actual product page (https://www.ltlbx.com/products/) however, it doesn’t add the text in the secondary product page – the Choose A Bx option. Is there a way to link both as the main product page?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Tseten a11n

    (@tibetanitech)

    I’m not quite sure if I understand your requirements here. I looked at both the pages i.e

    https://www.ltlbx.com/products/
    https://www.ltlbx.com/choose-a-bx/

    And not able to find the text input that you mentioned. Is it possible to share a screenshot of what you are referring to help us understand your requirements?

    Thanks!

    Thread Starter graphicbird01

    (@graphicbird01)

    Not a problem ??

    The following screenshots show the process of adding text and how it doesn’t show in the “Choose a Bx” option but does for the “Build A Bx” – which is the main product page.

    https://we.tl/t-UbojmEeZ1m

    Plugin Support Tseten a11n

    (@tibetanitech)

    Thank you for the screenshot, that was helpful. I looked into this and I’m not quite sure how this works as it is not a default functionality of WooCommerce.

    We strongly recommend you to contact your theme or the plugin developer that offered you this adding products and messages workflow. They should be able to assist you better with this and how it works.

    Best,
    T

    Thread Starter graphicbird01

    (@graphicbird01)

    Hello!

    Thank you Tseten ?? I’ve gone and changed the plugin to WooCommerce’s Product Add On and the same issue applies but now it doesn’t add on either option. Can you help me with this?

    Thanks!

    Plugin Support Tseten a11n

    (@tibetanitech)

    I ran a test on both the pages again and it seems to be working fine for me now, I can see the add-on texts on both the pages. Here are the screenshots for reference:

    https://d.pr/i/jKjLDS
    Link to image: https://d.pr/i/jKjLDS

    https://d.pr/i/kX6FOF
    Link to image: https://d.pr/i/kX6FOF

    To confirm are you able to resolve the problem?

Viewing 5 replies - 1 through 5 (of 5 total)
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