multiple recipients of a Divi form

  • Resolved franculyon

    (@franculyon)


    3 years, 3 months ago

    The Divi form is sent to several recipients (3 addresses separated by,) but only the first recipient receives the message. If I deactivate mailpoet it works again.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there,

    To clarify, you currently have a Form created with Divi, and you have MailPoet set to send all of the site’s emails — is that correct? With MailPoet active only the first address receives the email, but with it deactivated then all three receive the email?

    Please send over screenshots of how you have that form configured. I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL in your reply here.

    Also, please install this WP Mail Logging plugin: https://www.ads-software.com/plugins/wp-mail-logging/
    After that, submit the form, and then send over a screenshot of what you see under Tools > Mail Log

    Plugin Support Joao D – a11n

    (@johnlud)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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