Multiple rules slowing Home page

  • Resolved rkoms

    (@rkoms)


    4 years, 3 months ago

    Plugin worked just fine, until client filled a few discount rules,
    and applied them to specific customers.

    Result is really slow home page. On other pages is slight speed fall.

    What we can do to resolve this?

    thanks

    • This topic was modified 4 years, 3 months ago by rkoms.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author flycart

    (@flycart)

    Hi

    Thank you for reaching out.
    May I know the type of discount rules you are using ?
    Is it possible to open a ticket at our support section providing us with a screenshot of the rules and url to the site where we can check this out ?

    Really appreciate it.

    Thanks

    Thread Starter rkoms

    (@rkoms)

    Type of discount rules are Price Discount Rules. There is no any other rule applied. Those are simple fixed discounts for specific categories which are applied then for specific business customers.

    For example:
    -10% shoes (John, Jasper, Lancelot …)
    -15% trainers (Leonard, Lewis, Laurence, Lawrence ..)
    -20% jackets (Michael, Nicholas, Oswald …)

    It is working just fine, when there are a few customers applied to them.
    But, the trouble is happening (most noticeable on the home page – slow page load)
    when there are a lot customers “attached” to those rules. When we disable all price rules, loading home page is back to normal, even if we disable a few discounts there is improvement in page load. We also tried with a clean woocommerce install an result is the same, only disabling rules or deactivating plugin helps to page load normal.

    Problem exists for logged and non logged users, there is no matter if customer or admin is logged, or is it a guest visit.
    Ofc, When we cache pages there is no problem for non logged users, cos visited page is cached, but for any logged user problem stays

    How are discounts processed in FE?

    Will open a ticket for sure.
    Thanks

    • This reply was modified 4 years, 3 months ago by rkoms.
    Plugin Author flycart

    (@flycart)

    Thank you for the detailed info.

    Just wanted to confirm. Are you using the old interface where you have “Price discount rules” ?

    If yes, can you please try switching to the new 2.0 version and the interface ?
    In the new 2.0 interface, a customer specific discount like like this:
    https://docs.flycart.org/en/articles/4223698-specific-customer-based-discount-2-0

    Is it possible to provide a screenshot of your rule configuration in your ticket ?
    Really appreciate it.

    Thanks

    Thread Starter rkoms

    (@rkoms)

    After latest update, problem is gone ((((:

    Dont know where conflict was, but sure we will take some tests in the coming days, and will back with status.

    Thanks

    • This reply was modified 4 years, 3 months ago by rkoms.
    Plugin Author flycart

    (@flycart)

    Thank you for letting us know. Really appreciate it.
    Let me close this thread. Feel free to open a new thread or ticket at our website if you have any further questions.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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