Multiple tags in url

  • Resolved karterley

    (@karterley)


    1 year ago

    I am trying to use 2 advanced tabs on 1 page and gave their own custom ID. For the first tabs its customid1 customid2 customid3 and for the second advance tab they are customids1 customids2 and customids3 for the example.

    When I go to the link example.com/courses/#customID1 it works.

    But when I go to example.com/courses/#customID1/customIDs1 it doesn’t load open the second advanced tab and even further if I were to html anchor anything in the advanced tab and linked directly to it, it doesn’t load to it at all it just goes to the example.com/courses/ page and shows forst tab with first tab open.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    Hello @karterley

    I hope you are doing well.

    I understand that you are trying to use two advanced tabs on one page and have assigned them their own custom IDs. However, it seems there is a misunderstanding about how to structure the URLs to access these tabs.

    The URL structure you are using is incorrect. Usually, the hash (#) symbol is followed directly by the ID. If ‘customID1’ is a separate ID, the URL should look like this: example.com/courses/#customID1.

    And if you wanted to visit ‘customIDs1’ then the URL should be like this: example.com/courses/#customIDs1.

    The URL example.com/courses/#customID1/customIDs1 you mentioned does not follow the standard convention for fragment identifiers in URLs. The part after the hash symbol is expected to be a single ID, not multiple IDs separated by a slash.

    I hope this helps. If you have any further questions or need more assistance, please feel free to ask.

    Best regards,

    Thread Starter karterley

    (@karterley)

    when I do so it doesn’t open to it, it just opens the courses page. It doesn’t go to the second advanced tabs customid it just goes to the main page and nothing happens.

    Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    Hello @karterley

    I have tried to create similar scenarios, and my second tab’s custom IDs work correctly. Please see the screencast here: https://d.pr/v/jCUE7a

    Can you please share your screen recording so that I can understand where you are facing the issue?

    Thank You

    Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    Hello @karterley

    I am writing to follow up on our previous conversation regarding the issue you were experiencing with the custom IDs on your second tab.

    In our last correspondence, I shared a screencast demonstrating how the custom IDs work correctly in similar scenarios. You can revisit the screencast here: https://d.pr/v/jCUE7a . I also requested a screen recording from your end to better understand the issue you are facing.

    We have not heard from you since our last conversation. Could you please let us know if you are still having this issue? Your feedback is crucial for us to identify the problem and provide a solution.

    We are eagerly waiting for your response. Please feel free to reach out if you have any other questions or concerns.

    Thank you for your time and cooperation.

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi @karterley

    Hope you’re doing well.

    It has been quite some time since we last heard from you. Therefore, we are assuming that your issue has been resolved. We will now proceed to close this topic. We wanted to let you know that you are always welcome to re-open the topic if you have any further questions or concerns.

    Have a wonderful day!

Viewing 5 replies - 1 through 5 (of 5 total)
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