Multiple tracking number without passing by partial ship

  • Resolved jet0o

    (@jet0o)


    2 years ago

    hello and thank you for your plugin, it work perfectly..

    but I wondering if it’s possible to add multiple tracking number without passing by partial shipment

    order always complet so it’s annoying to select products for each tracking number and so on

    thank you for your reply

Viewing 1 replies (of 1 total)
  • Plugin Support Jessie

    (@ppjessie)

    Hi jet0o,

    I’m very happy to hear that ParcelPanel order tracking is working well, thanks for your support!
    About your mention of would like to add multiple tracking numbers without passing by partial shipment.
    Unfortunately, we will not support this.
    For merchants, there is more than one item in one order, separate shipments when fulfilled are very common (different times, different locations), and every shipment has its tracking number.
    Each tracking number corresponds to a different item and is displayed on the Tracking page and Notifications.
    This will let your customer know how many shipments they will get, what items in this shipment and what is the progress of each shipment.
    Providing your customer with complete expectations is a very important part of the best post-purchase experience.

    Should you need any help from us, just let us know.??

    Best regards,
    Jessie

Viewing 1 replies (of 1 total)
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