• Hi, quick Q: is a separate wordpress.com account required for each individual wordpress install?

    I’ve used JetPack on a number of sites I’ve built as the functionality is simple and easy for clients to understand. So far I have used one generic master wordpress.com account to register JetPack for each site, but two clients have reported an overlap in email subscirptions using the Blog Subscriptions (Jetpack) widget… Is this because the same account is used??

    https://www.ads-software.com/extend/plugins/jetpack/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    is a separate wordpress.com account required for each individual wordpress install?

    You can use the same WordPress.com account to connect multiple Jetpack sites, there are no limits there, and the sites won’t overlap with each other.

    If you still experience issues, could you post the 2 site URLs here so I can have a look, or contact us via email?

    If you build these sites for clients, it’s probably better to use the client’s WordPress.com account instead of your own, though. It will be easier for your clients to use features like Notifications or Publicize.
    If you use a single account for all sites, your clients might see Notifications from other sites in the admin bar, for example.

    You can read more about it here:
    https://kirkwight.com/2012/11/09/jetpack-and-wordpress-com-accounts/

    Thread Starter AMCS

    (@amcs)

    Hi Jeremy, thanks for getting back to me.
    It seems to be the subscribe via email function that is replicating…
    The two sites are here: https://indahaus.net/ and https://learning-lab.m-haus.org/ They are two related blogs built for the same client on variations on the same theme

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Could you go to the Jetpack menu on In Da Haus’ dashboard, and disconnect then reconnect to WordPress.com? It doesn’t use its own WordPress.com Blog ID at the moment, but disconnecting / reconnecting to WordPress.com will fix the problem.

    Is it possible that you copied the database from one site to the other when you first created the second site? If you do so, try to avoid copying the jetpack_options row, in the wp_options table, as it contains a blog ID that matches the site URL.

    I hope this helps.

Viewing 3 replies - 1 through 3 (of 3 total)
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