Multiples Issues when updating or changing some settings

  • Resolved EliteGent

    (@gentlemako)


    1 year, 5 months ago

    Hello there,

    After a while of not having any problems with the plugin, we started noticing some issues.

    1- When trying to update a plugin we receive an Error 524, the log shows the following fatal error log.

    2023-06-20T17:52:29+00:00 CRITICAL Uncaught UnexpectedValueException: RecursiveDirectoryIterator::__construct(/var/www/gg/wp-content/cache/docket-cache/18/b9/72): Failed to open directory: No such file or directory in /var/www/gg/wp-content/plugins/docket-cache/includes/src/Event.php:293
Stack trace:
#0 [internal function]: RecursiveDirectoryIterator->__construct('/var/www/gg/wp-...', 4352)
#1 [internal function]: RecursiveDirectoryIterator->getChildren()
#2 /var/www/gg/wp-content/plugins/docket-cache/includes/src/Event.php(293): FilterIterator->next()
#3 /var/www/gg/wp-includes/class-wp-hook.php(308): Nawawi\DocketCache\Event->garbage_collector()
#4 /var/www/gg/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
#5 /var/www/gg/wp-includes/plugin.php(565): WP_Hook->do_action(Array)
#6 /var/www/gg/wp-cron.php(188): do_action_ref_array('docketcache_gc', Array)
#7 {main}
  thrown in /var/www/gg/wp-content/plugins/docket-cache/includes/src/Event.php on line 293

    2- The second issue is related to something similar when we try to update some setting in another plugin or refund an order from Woocomerce the page keep spinning, sometimes the changes are made and sometimes they are not, we have talked to multiple devs about this including the PayPal and Woocomerce team but they didn’t seem to identify the issue on their end, which only leave one option that this could be coming from docket cache as per previous experiences.

    Please advise.

    Thank you so much for supporting and making this plugin.

    Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Nawawi Jamili

    (@nawawijamili)

    Hi,

    This happens probably because the cache becomes large and it takes longer for the garbage collector to clean it up. Please try the following steps:

    At the Overview page, click “Disable Object Cache”

    At Configuration -> Cache Options:

    • Disable Advanced Post Caching (If you’re using WordPress 6.1 and below)
    • Disable Object Cache Precaching
    • Disable WordPress Menu Caching
    • Disable WordPress Translation Caching
    • Enable Retain Transients in Db

    At Configuration -> Storage Options:

    • Disable Chunk Cache Directory
    • Enable Auto Remove Stale Cache
    • Enable Exclude Empty Object Data

    Manually remove cache folder wp-content/cache/docket-cache

    Back to the Overview page and click “Enable Object Cache”.

    For advanced configuration, you might want to try to change the garbage collector Cron. Please refer here https://docs.docketcache.com/constants#docket_cache_gcron_disabled

    Thanks.

    Thread Starter EliteGent

    (@gentlemako)

    Thank you !!

    Plugin Author Nawawi Jamili

    (@nawawijamili)

    Hi,

    I’m marking this thread as resolved. Feel free to open a new topic if you have further questions.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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