• Resolved demomann

    (@demomann)


    Hi!
    Do you have a tutorial, or a page of explanation, for the best use of your plugin on a multisite (multisite created with multilingualpress, for the management of different languages)?
    I have a site in Italian and a site (linked to the Italian one) in English.
    Should the plugin be installed on the network?
    Or should the plugin be installed on the Italian site and also on the English site (double installation)?
    Thank you for any explanation you may wish to give me.

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hello @demomann and thanks for your question. Currently, Site Kit doesn’t support WordPress multisite networks. So if you want to use Site Kit in a WordPress multisite installation, you will need to activate the plugin for each individual site you would like to use it on. So in this case you would need to install Site Kit on both the Italian and English site.

    Hope this helps but let me know if you have any further questions.

    Thread Starter demomann

    (@demomann)

    Ok! Thanks a lot!

    Thread Starter demomann

    (@demomann)

    I need to connect an external platform to google analytics.
    Having installed the code with Site Kit what do you recommend me to do.
    Here are two links to 2 screenshots.
    https://paste.pics/679e9a4b845d214ec233dfdd24725f93
    https://paste.pics/821938a13b6e5b3edb4ed385b225a50b

    I ask because the platform manager tells me:
    From what I see the code (the Google Analytics snippet) looks very different. My question is as follows:
    Do you want to integrate Google Analytics or Google Tag Manager?

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @demomann If you are using Site Kit to place your snippets then you will not need to use other plugins/platforms to also embed these. We recommend only placing a single code snippet for each Google service such as Tag Manager.

    If you wish to embed these using a different service then you can still use Site Kit to view your stats but we would recommend removing the Site Kit placed snippet. If you wish to do this then let me know and I can guide you on how to do this.

    Otherwise you don’t have anything to change and you can continue on other plugins and platforms without placing these snippets.

    Let me know if you have any further questions.

    Thread Starter demomann

    (@demomann)

    I explained it wrong.
    Forgive my English language.
    We have an external platform through which we sell tour packages.
    To analyse the traffic that arrives on this sales platform, we have to connect this platform to our Google Analytics through the Google Analytics Tracking ID (as you can see in the linked images).
    https://paste.pics/679e9a4b845d214ec233dfdd24725f93
    https://paste.pics/821938a13b6e5b3edb4ed385b225a50b

    But the webmaster of this platform said that he did not see the Google Analytics snippet inserted in the classic way. Normally, the Google Analytics snippet is inserted manually in the header. So this webmaster asked me:
    “From what I see the code (the Google Analytics snippet) looks very different. My question is as follows:
    Do you want to integrate Google Analytics or Google Tag Manager?”

    And now I don’t know what to say to the webmaster. That is why I am asking you for help.
    Thank you!

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @demomann no problem at all sorry for the misunderstanding.

    Analytics can be inserted via different methods, including manually inserting a snippet into a themes header file, using Tag Manager or using a third party plugin such as Site Kit. They can appear different if checking a sites source code (ie. Using an Anlytics tag with Tag Manager won’t output the Analytics property ID in the source code).

    Could you please share your site URL so I can confirm a successfully placed snippet, or you can use tagassistant.googe.com. If you are using Tag Manager then you won’t see a “classic snippet”. But I can confirm the property that is tracking for you.

    Thread Starter demomann

    (@demomann)

    YES, I looked on the link you gave me and everything is working.
    But I still don’t know what data to give to the platform to connect it to my Google Analytics:
    – I can’t give it the Google snippet because using Site Kit you can’t see the snippet;
    – I can’t give it the Google Tag Manager Container ID, because I don’t have it, right?

    What can I give to the platform to make it connect with my Google Analytics?

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @demomann If you are looking to find your Analytics tracking ID then you can use this guide where steps 1 and 2 show you how to find your Tracking ID.

    If you wanted to add a Google Tag Manager container then you can find these by going to https://tagmanager.google.com/ and logging in with your account. Here you will be listed with all your accounts and their container IDs.

    You should also be able to get this information from your Site Kit if you have a module connected by going to Site Kit > Settings > Connected Services and checking the service you wish to get the tracking information for.

    Is this what you were looking for?

    Thread Starter demomann

    (@demomann)

    Hi!
    The webmaster of the platform (which I have to link to my Google Analytics) tells me that the code on my site must appear as in the image I have attached.
    https://paste.pics/588c0991bcf62f758ea70a8ef9a8db7a
    Using SiteKit, how can I make it look like this?
    Thanks a lot!

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @demomann The screenshot you have shared shows the code snippet you would be provided by the Analytics platform to place manually on your website.

    Although the Site Kit placed code looks different it is still valid like the code you have shared and won’t cause any issues.

    Can I ask if there is a particular reason why your Web master is asking for the Analytics snippet to be in that format? Both code snippets will do the same job and track stats for your site.

    Thread Starter demomann

    (@demomann)

    The webmaster says that with the current code he cannot connect the platform to our google analytics.

    If I add this code manually, do I have to give SiteKit a different setting first?

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @demomann In this scenario I would recommend placing the Analytics snippet suggested by your Webmaster into your sites source code and disabling the Site Kit placed snippet.

    You can do this by going to Site Kit > Settings > Connected Services and editing the service you wish to disable to snippet for. You can then disable the snippet placements for a service see here for Analytics.

    For help with placing the Analytics snippet manually you will need to discuss with your Webmaster.

Viewing 12 replies - 1 through 12 (of 12 total)
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