Multisite Domains Not Displaying Images

  • Hey Folks

    I’m not a techie so don’t have the terminology or capabilities of the folks here in this forum. This is a last ditch attempt to stop me having to do a full wordpress multisite reinstall. This will be a nightmare as l set it up roughly ten years ago. I’ve never had any issues and have mapped and unmapped several websites over that period. The main set up has a blog with hundreds of blog posts , linked via social media, so before l go any further l thought i should post here.

    The problem started when i created a new subdomain which i tried mapping to a url registered with a different web host. I have other websites set up in the same manner with both web companies so its never usually an issue.

    1 Website wasn’t displaying, instead showed Apache index page
    2 Contacted web host, spent hours in chatroom whilst they tweaked networked
    3 Their main compliant was they couldn’t find any files in the subdomain folder
    4 After hours in chatroom today, l noticed the images wasn’t displaying on any mapped domains
    5 Web host said my images files must be corrupted and only need re-uploading
    6 I tried re-uploading but images still not displaying
    7 The web host ended with l should contact my web developer (me)

    I’ve put a lot of work into the network and have zero budget to spend on outsourcing. My main website (multisite set up) has been online for ten years, l’m not sure reinstalling the multisite set up is the best way forward.

    I hope my issue is clear, pardon my technical description… My OCD is screaming at me to start over again but losing content is racking my head.

    Can you folks help…Thank you in advance

    A hopeful Mike

    The page I need help with: [log in to see the link]

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  • Moderator bcworkz

    (@bcworkz)

    Sorry for the slow reply. Your host clearly does not know anything about WP Multisite. Not too surprising, very few people really know Multisite. I give them credit for trying to help, but they’ve confused things and made it worse.

    When we add a new blog site, the folder the subdomain redirects to must NOT actually exist on on the server! It is a virtual folder WP uses to know which blog site to serve. By having an actual folder, WP is prevented from being properly requested. If you rename that folder, and assuming all else in order (a big assumption), the blog site should work.

    If renaming the folder is not enough, please tell me which domain is your site’s main domain and which domain is redirected to the new blog site.

Viewing 1 replies (of 1 total)
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