Multisite / No network mode / Tag Manager / publication of versions

Hi there,

I’m trying to get Matomo Tag Manager up and running on a WP multisite with Matomo analytics running on a dedicated site (not network mode).

Initial config works just fine (Container, variable, trigger and tags created successfully). The MTM tracking code is being loaded into the head via theme (hook). Alternatively, I tried adding the code via WP Admin/ Matomo/Settings/Tracking Code/Matomo Tag Manager.

When trying to publish the first version, the link in the MTM Menu on the left seems dead (see #2 in the screenshot): https://share.zight.com/o0uKewZg

When trying to open the list of tags, triggers and versions, the main section of the screen remain blank. The related error message Cannot read properties of undefined (reading 'truncateText') is also captured in the screenshot (#1).

How would you go about resolving the issue?

Thanks,

Jan

— copy of the Matomo system report —

				  # Matomo

* Matomo Pluginversion: 4.15.2
* Config existiert und ist beschreibbar.: Ja ("$abs_path/wp-content/uploads/matomo/config/config.ini.php" )
* JS Tracker existiert und ist beschreibbar.: Ja ("$abs_path/wp-content/uploads/matomo/matomo.js" )
* Plugin-Verzeichnisse: Yes ([{"pluginsPathAbsolute":"$abs_path\/wp-content\/plugins\/matomo\/plugins","webrootDirRelativeToMatomo":"..\/"}])
* Tmp-Verzeichnis schreibbar: Yes ($abs_path/wp-content/uploads/matomo/tmp)
* Matomo Version: 4.15.1
* Matomo Blog idSite: 1
* Installierte Matomo-Version: 4.14.2 (Install date: 2023-06-30 19:14:39)
* Upgrades outstanding: No
* Upgrade in progress: No

## Endpoints

* Matomo JavaScript Tracker URL:  ($site_url/wp-content/uploads/matomo/matomo.js)
* Matomo JavaScript Tracker - WP Rest API:  ($site_url/wp-json/matomo/v1/hit/)
* Matomo HTTP Tracking API:  ($site_url/wp-content/plugins/matomo/app/matomo.php)
* Matomo HTTP Tracking API - WP Rest API:  ($site_url/wp-json/matomo/v1/hit/)

## Crons

* Server-Zeit: 2023-10-18 09:05:22
* Blog-Zeit: 2023-10-18 09:05:22 (Die nachfolgenden Daten werden in der Blog-Zeitzone angezeigt)
* Sync users & sites: Next run: 2023-10-18 21:41:58 (12 Stunden 36 Minuten) ( Last started: 2023-10-17 21:42:06 (-11 Stunden 23 Minuten). Last ended: 2023-10-17 21:42:06 (-11 Stunden 23 Minuten). Interval: daily)
* Archive: Next run: 2023-10-18 09:41:58 (36 Minuten 36s) ( Last started: 2023-10-18 08:41:59 (-23 Minuten 23s). Last ended: 2023-10-18 08:42:02 (-23 Minuten 20s). Interval: hourly)
* Update GeoIP DB: Next run: 2023-10-28 21:41:58 (10 Tage 12 Stunden) ( Last started: 2023-09-28 21:43:10 (-19 Tage 11 Stunden). Last ended: 2023-09-28 21:43:11 (-19 Tage 11 Stunden). Interval: matomo_monthly)

## Vorgeschriebene Prüfungen

* PHP-Version >= 7.2.5: ok 
* PDO Erweiterung: ok 
* PDO\MYSQL Erweiterung: ok 
* MYSQLI Erweiterung: ok 
* Weitere erforderliche Anforderungen: ok 
* Erforderliche Funktionen: ok 
* Ben?tigte PHP Konfiguration (php.ini): ok 
* Verzeichnisse mit Schreibzugriff: ok 
* Verzeichnisse mit Schreibzugriff auf Tag Manager: ok 

## Optionale Prüfungen

* 64-bit PHP Bin?r: ok 
* Tracker-Status: ok 
* Speicherlimit: ok 
* Zeitzone: ok 
* ?ffnen einer URL: ok 
* GD > 2.x + FreeType (Grafiken): ok 
* Andere Erweiterungen: ok 
* Warning Andere Funktionen: warning  (shell_exec Es wird empfohlen diese eingebaute Funktion von PHP zu aktivieren. <a  rel='noopener' target='_blank'>Lesen Sie folgendes, um mehr zu erfahren.</a> set_time_limit mail parse_ini_file glob gzopen md5_file )
* Dateisystem: ok 
* Letzter erfolgreicher Abschluss der Archivierung: ok 
* Datenbankf?higkeiten: ok 
* Maximale Packetgr??e: ok 
* Standorterkennung: ok 
* Update über HTTPS: ok 
* Supports Async Archiving: No
* Location provider ID: geoip2php
* Location provider available: Yes
* Location provider working: Yes
* Had visit in last 5 days: Yes
* Matomo URL: Yes ($site_url/wp-content/plugins/matomo/app/)

## Matomo Settings

* Track mode: default
* Track ecommerce: No
* Track codeposition: footer
* Track api endpoint: default
* Track js endpoint: default
* Version history: 4.15.2, 4.15.1, 4.15.0
* Core version: 4.15.1
* Last tracking settings update: 1696627204
* Last settings update: 1696627224
* Track ecommerce: No
* Track search: Yes
* Track 404: Yes
* Disable cookies: Yes
* Track jserrors: Yes

## Logs

* Keine: 

# WordPress

* Home URL: $site_url
* Site URL: $site_url
* WordPress Version: 6.3.1
* Number of blogs: 5
* Multisite Enabled: Yes
* Network Enabled: No
* WP_DEBUG: Yes
* WP_DEBUG_DISPLAY: No
* WP_DEBUG_LOG: Yes
* DISABLE_WP_CRON: No
* FORCE_SSL_ADMIN: Yes
* WP_CACHE: No
* CONCATENATE_SCRIPTS: -
* COMPRESS_SCRIPTS: -
* COMPRESS_CSS: -
* ENFORCE_GZIP: -
* WP_LOCAL_DEV: -
* WP_CONTENT_URL: $site_url/wp-content
* WP_CONTENT_DIR: $abs_path/wp-content
* UPLOADS: -
* BLOGUPLOADDIR: -
* DIEONDBERROR: -
* WPLANG: -
* ALTERNATE_WP_CRON: -
* WP_CRON_LOCK_TIMEOUT: 60
* WP_DISABLE_FATAL_ERROR_HANDLER: -
* MATOMO_SUPPORT_ASYNC_ARCHIVING: -
* MATOMO_TRIGGER_BROWSER_ARCHIVING: -
* MATOMO_ENABLE_TAG_MANAGER: Yes
* MATOMO_SUPPRESS_DB_ERRORS: -
* MATOMO_ENABLE_AUTO_UPGRADE: -
* MATOMO_DEBUG: -
* MATOMO_SAFE_MODE: -
* MATOMO_GLOBAL_UPLOAD_DIR: -
* MATOMO_LOGIN_REDIRECT: -
* Permalink Structure: /%category%/%postname%/
* Possibly uses symlink: No
* Upload base url: $site_url/wp-content/uploads
* Upload base dir: $abs_path/wp-content/uploads
* Upload url: $site_url/wp-content/uploads
* Custom upload_path: 
* Custom upload_url_path: 
* Compatible content directory: Yes

# WordPress Plugins

* Basic User Avatars: 1.0.7
* Better Search Replace: 1.4.3 (Network enabled)
* Borlabs Cookie - Cookie Opt-in: 2.2.13
* Chained Quiz: 1.3.2.7
* Connect Matomo: 1.0.30
* Contact Form 7: 5.8.1
* Email Log: 2.4.8
* Email Templates: 1.4.2
* Font Awesome: 4.4.0
* GenerateBlocks: 1.8.2
* GP Premium: 2.3.2
* Lightbox for Gallery & Image Block: 1.13
* Lightweight Social Icons: 1.1
* MailPoet: 4.32.0
* Matomo Analytics - Ethical Stats. Powerful Insights.: 4.15.2
* MemberPress Account Nav Tabs: 1.0.0
* MemberPress Courses: 1.1.9
* MemberPress Developer Tools: 1.2.15
* MemberPress Importer: 1.6.8
* MemberPress MailPoet: 1.2.4
* MemberPress Math CAPTCHA: 1.1.8
* MemberPress PDF Invoice: 1.1.17
* MemberPress Pro: 1.9.39
* Network Media Library: 1.5.0 (Network enabled)
* Seriously Simple Podcasting: 2.23.0
* SQL Buddy: 1.0.0
* WG SEO Chat: 2.0
* WG Sharing News: 1.0
* WordPress Importer: 0.8.1
* WP-Sweep: 1.1.8
* WP File Manager: 7.2
* WP Mail SMTP: 3.9.0
* Yoast SEO: 21.4
* Yoast SEO Premium: 21.4
* Zapier for WordPress: 1.0.4
* Active Plugins: 10 (chained-quiz:1.3.2.7 email-log:2.4.8 mailpoet:4.32.0 matomo:4.15.2 seriously-simple-podcasting:2.23.0 wg-chat-cpt:2.0 wg-news-cpt:1.0 $DB_NAME-seo-premium:21.4 $DB_NAME-seo:21.4 wp-mail-smtp:3.9.0)
* Theme: generatepress (generatepress_child)

# Server

* Server Info: nginx/1.24.0
* PHP OS: Linux
* PHP Version: 8.2.7
* PHP SAPI: fpm-fcgi
* PHP Binary Name: /usr/sbin/php-fpm8.2
* PHP Maxmind DB extension: Not loaded
* PHP Error Reporting: 4437 After bootstrap: 4437
* Timezone: UTC
* WP timezone: +00:00
* Locale: de_DE_formal
* User Locale: de_DE_formal
* Memory Limit: 1024M (At least 128MB recommended. Depending on your traffic 256MB or more may be needed.)
* WP Memory Limit: 1024M
* WP Max Memory Limit: 1024M
* Timezone version: 0.system
* Time: 1697619922
* Max Execution Time: 300
* Max Post Size: 2000M
* Max Upload Size: 204800000
* Max Input Vars: 10000
* Disabled PHP functions: Yes (pcntl_alarm,pcntl_fork,pcntl_waitpid,pcntl_wait,pcntl_wifexited,pcntl_wifstopped,pcntl_wifsignaled,pcntl_wexitstatus,pcntl_wtermsig,pcntl_wstopsig,pcntl_signal,pcntl_signal_dispatch,pcntl_get_last_error,pcntl_strerror,pcntl_sigprocmask,pcntl_sigwaitinfo,pcntl_sigtimedwait,pcntl_exec,pcntl_getpriority,pcntl_setpriority,getmyuid,getmypid,passthru,leak,listen,diskfreespace,link,ignore_user_abord,shell_exec,dl,exec,system,highlight_file,source,show_source,fpaththru,virtual,posix_ctermid,posix_getcwd,posix_getegid,posix_geteuid,posix_getgid,posix_getgrgid,posix_getgrnam,posix_getgroups,posix_getlogin,posix_getpgid,posix_getpgrp,posix_getpid,posix,_getppid,posix_getpwnam,posix_getpwuid,posix_getrlimit,posix_getsid,posix_getuid,posix_isatty,posix_kill,posix_mkfifo,posix_setegid,posix_seteuid,posix_setgid,posix_setpgid,posix_setsid,posix_setuid,posix_times,posix_ttyname,posix_uname,proc_open,proc_close,proc_get_status,proc_nice,proc_terminate,popen)
* zlib.output_compression is off: Yes
* Curl Version: 7.81.0, OpenSSL/3.0.2
* Suhosin installed: No

# Database

* MySQL Version: 10.11.4
* Mysqli Connect: Yes
* Force MySQL over Mysqli: No
* DB Prefix: wp_irpchfpaou_
* DB CHARSET: utf8
* DB COLLATE: 
* SHOW ERRORS: No
* SUPPRESS ERRORS: No
* Uses Socket: No
* Uses IPv6: No
* Matomo tables found: 81
* DB tables exist: Yes
* Matomo users found: 37
* Matomo sites found: 1
* Erforderliche Berechtigungen: Ok

# Browser

* Browser:  (Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/118.0.0.0 Safari/537.36)
* Language: en-us,en,de