Multisite subdomain wp-admin access impossible

  • Juddi22

    (@juddi22)


    9 years ago

    Hi,
    My multisite has several subsites, all of them are accesible in both front and back panel, but all of a sudden one of them is simply unaccessible to the wp-admin dashboard. The frontend works properly and I can login, but when I try seeing the dashboard I receive white screen, no message.
    Please help with this strange thing coming out of nowhere. I haven’t done any changes recently but updates.
    Joanna

Viewing 7 replies - 1 through 7 (of 7 total)
  • wilderness explorer

    (@wilderness-explorer)

    Hi Joanna,

    I have exactly the same problem, and will wait to see if your post is responded to rather than opening another one to say the same thing.
    Wayne

    Nisitodi

    (@nisitodi)

    Hi,
    My mutisite is ok if I login as admin but when I login as editor there is a blank ‘area’: no html, no css, no dashboard ecc As Joanna I haven’t done any changes or updates.
    Please help.
    Nisitodi

    Thread Starter Juddi22

    (@juddi22)

    I wonder can it be some permissions issue? Did anyone try fiddling with permissions already?

    Thread Starter Juddi22

    (@juddi22)

    I found a very similar problem as ours!
    https://core.trac.www.ads-software.com/ticket/22953
    https://www.ads-software.com/support/topic/wordpress-35-multisite-can-not-access-subsite-dashboards?replies=14
    I run now on 4.3.1 and I have also contacted my hosting, I will write what I get as an answer here too.

    Nisitodi

    (@nisitodi)

    Juddi, according to me it’s not about permission. It’s my first time with a multisite ,:->

    Thread Starter Juddi22

    (@juddi22)

    Problem found. My issue appeared to be Database crash after plugin update. It’s one of these new versions of plugins I had. Unfortunately I updated them together, so I don’t know which one (now testing to see which one):
    Booster for WooCommerce 2.3.8
    PayPal for WooCommerce 1.1.7.5.
    WooCommerce 2.4.10
    YITH WooCommerce Ajax Search 1.3.8.
    YITH WooCommerce Wishlist 2.0.12

    Thread Starter Juddi22

    (@juddi22)

    Ok, guys, now I know for sure that with me the update to WooCommerce 2.4.10 from 2.4.7(currently) causes the _11_terms table in the database to crash and the admin dashboard of the website to be inaccessible.
    If anyone else has the problem and had notifoed Woocommerce support, please tell me.

Viewing 7 replies - 1 through 7 (of 7 total)
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