• Resolved Keviin Cosmos

    (@cadimaio)


    Hey!
    First of all, i love this plugin! Just found it and i’ve added it to several client sites.

    I have my own sites on a multisite installation and i can’t make the plugin work.

    1. When i try to Network activate the plugin the backend shuts down and tell me that i don’t have any permissions.

    2. If i go to the specific site to activate it works, but i can’t enable the PAGE CACHE. when i try i get this error:
    Page Rule validation failed: See messages for details. (err code: 1004 )
    – I know the connection is right, because this works on the other sites where i use your plugin and i’ve tried APPI and Token.

    Thanks!
    Keviin

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Salvatore Fresta

    (@salvatorefresta)

    Hi @cadimaio ,
    about the first question:

    you have to install it for each website cause you need to add an ad-hoc configuration for each of them. When you use WP Cloudflare Super Page Cache you must choose, after enter the API keys in the settings page, the domain name where activate the page cache.

    For this reason you have to install the plugin separately for each website ’cause there isn’t a way to setup multiple domains from a unique interface.

    This choice is desired because each domain can belong to different Cloudflare account.

    About the second question, this is a copy and paste from the FAQ section:

    Login to Cloudflare, click on your domain and go to Page Rules section. Check if a Cache Everything page rule already exists for your domain. If yes, delete it. Now from the settings page of WP Cloudflare Super Page Cache, disable and re-enable the cache

    If you still have problem, send me private email to [Redacted] so I can check your website and fix ??

    Have a nice day!

    @salvatorefresta
    I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials on these forums.

    https://www.ads-software.com/support/guidelines/#the-bad-stuff

    Also, please read this article on the nuances of such a request.

    Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

    If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

    Please be aware that repeatedly asking for credentials will result in us escalating this to the plugins team.
    It’s never necessary to do that. Here’s why.
    There are many ways to get information you need and accessing the user’s site is not one of them. That’s going too far.

    You get the idea.
    Volunteer support is not easy. But these forums need to a safe place for all users, experienced or new. Accessing their system that way is a short cut that will get you into real trouble in these forums.

    I have flagged your account for moderation. Whenever you post anything, it will be checked by moderator before getting public.

    If you want to discuss this, please come to Slack channel #forums and ask. You’ll find moderators there almost all day and all night.

    Plugin Contributor Salvatore Fresta

    (@salvatorefresta)

    Hi @tobifjellner ,
    I wasn’t aware of these rules, I’m sorry. My intent of course was not to have access to the backend but to verify the specific case to offer a high support experience.

    As you know, it is much quicker to check by yourself, fix and release a new stable version of the plugin than to ask for information all the time. But now that, thanks to you, I have been able to read these guidelines, I will respect them ??

    Have a nice day

    @salvatorefresta
    Thanks for your response. You’re back in the normal again!

    Thread Starter Keviin Cosmos

    (@cadimaio)

    Hi @salvatorefresta

    I found out that i had some page rules added my self, that was causing the error.. It works flawless now ??

    Plugin Contributor Salvatore Fresta

    (@salvatorefresta)

    Nice news @cadimaio ??

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Multisite support?’ is closed to new replies.