Multisite Support Question

  • Resolved d

    (@damhnait)


    3 months ago

    Hello,
    This would be a pre-sales question as we are considering purchasing your pro version. We are aware we need the pro version for multisite support. But we had a question before purchasing. Is it possible with your plugin to clone one subdirectory child site and install it on another subdirectory child site within the same Multisite? I sent two enquires with this question to your contact us form on your website but never received a reply which worried us. Prompt support is very important with a plugin. If we could receive a response that would be very helpful.

    Regards

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support tonyrobins

    (@tonyrobins)

    Hello,

    Thanks for reaching out to WPvivid.

    We are not permitted to support pro version questions in this forum.

    I sent two enquires with this question to your contact us form on your website

    Did you contact us with the name ‘Dimitrios Pappas’? If so, we’ve actually replied twice to your messages, it is recommended that you check your Spam folder, and make sure the the email address you enter in the contact form is correct.

    All the best,

    WPvivid Support Team

    Thread Starter d

    (@damhnait)

    Hello,

    No, I have no idea who ‘Dimitrios Pappas’ is. I just sent another message via the form here.

    Regards

    Plugin Support tonyrobins

    (@tonyrobins)

    Hi @damhnait

    We’ve just replied to your message again. Please also see this screenshot of history of our reply.

    It is recommended that you check your Spam folder, also make sure the our email address is not being blocked by your email server.

    All the best,

    WPvivid Support Team

    Thread Starter d

    (@damhnait)

    Hello,

    I have just received your message. I did check spam but nothing there. Strange that. I replied to your email.

    Regards

    • This reply was modified 2 months, 4 weeks ago by d.
    Plugin Support tonyrobins

    (@tonyrobins)

    Sure.

    All the best,

    WPvivid Support Team

Viewing 5 replies - 1 through 5 (of 5 total)
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