• Resolved skntek

    (@skntek)


    When I uninstall the plugin on a multisite WordPress it does not clean up. I have “Delete All Settings” checked but the settings and page remain on every site in the network. How can I clean up all the sites in the network?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Abdul Wahab

    (@abdulwahab610)

    Hey, @skntek

    We fixed this issue for multisite setup as well as single-site setup in version 2.1.6 on 2021-09-07.
    You must be using a cache mechanism setup which is why you are seeing the page yet. Kindly purge and clear the cache if you are using any cache plugin.

    If your problem is not resolved after this, do let us know.

    Thank you.

    Thread Starter skntek

    (@skntek)

    There is no caching on this site. Besides caching wouldn’t keep the entries in the database. In PhpMyAdmin I can still see the settings and posts in the database and uninstalling the plugin does not remove them. I’m trying to figure out how to cleanly uninstall without having to manually search the database for all networks site to remove them.

    Plugin Support Abdul Wahab

    (@abdulwahab610)

    Hey, @skntek

    Sorry for the inconvenience. Yes, after debugging, we’ve figured out that a bit of an issue exists for multisite during uninstallation.

    We appreciate you and we’re trying to fix this bug ASAP. Hopefully, we’ll send an update on Monday.

    Looking forward.

    Hi @skntek,

    Hope you are doing well. This communication is made to inform you that your reported issue is fixed in the recent plugin release.

    You are requested to update your plugin and ping us back for further assistance if needed.

Viewing 4 replies - 1 through 4 (of 4 total)
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