Mutlisite lose authorization again and again

  • Our first multisite lose their authorization for some time. On our other multisite working great.

    We get the message: “This plugin needs an authorization:” and without any of debug report. We’ve authorized them repeatedly, and it just fails again later (about an hour). Hate not understanding why. Anyone else run into this and figure out a solution? Or can anyone explain what I might be doing wrong?

    Thanks for your time in advance.

    Server Info: nginx/1.15.6
    PHP Version: 7.2.12
    cURL Info: 7.29.0 NSS/3.34
    Gzip: Yes

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hi all,

    Please make sure none of those listed here don’t apply to you.

    WP: 4.9.9, Multisite. Only first site affected this time, the rest is working (having different auths).

    This made me think that it could be a triggered limit.

    Very-very luckily, it seems that the plugin kept the id of the last auth and it keeps tracking the site

    The tracking shouldn’t be affected by authorization errors, This is the normal behaviour.

    Thread Starter Jonathan

    (@jvdhelder)

    Hi Alin,

    Please make sure none of those listed here don’t apply to you.

    We already checked this page. ?? We use the multiside mode. So the 25+ authorizations would not be the problem, right?

    Plugin Author chriscct7

    (@chriscct7)

    25+ auths, if you are doing it at the site level not the network level would cause this.

    -Chris

    Thread Starter Jonathan

    (@jvdhelder)

    Hi Chris,

    We only use the network settings and not the site settings. So that is not the problem.

    Thread Starter Jonathan

    (@jvdhelder)

    Hi Chris,

    Can it be the problem that we use about 100 sites at one network? And the other network about 10 now.

    Plugin Author chriscct7

    (@chriscct7)

    What matters is not the number of WordPress installs or the number of subsites, it’s the number of places you have authenticated with.

    A person who actives ExactMetrics on a multi-site at the network level of a site with 10 subsites, has done 1 authorization.

    The same person if they do it at the site level uses 10 authorization.

    If you have 10 websites and you authorize each one time that will be 10 authorizations.

    Do you know (or can approximate) how many places you have gone through the auth process?

    Thread Starter Jonathan

    (@jvdhelder)

    Hi Chris,

    I understand this. We have two authorizations, for each multisite one. But before we had 25+ authorizations. So we switched to multisite authorization.

    Is it possible that the old authorizations still active or somehow in cache?

    • This reply was modified 6 years, 1 month ago by Jonathan.
Viewing 7 replies - 1 through 7 (of 7 total)
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