My account endpoints not translating

  • Resolved sasa2282

    (@sasa2282)


    1 year, 7 months ago

    Hi, I have an issue with translating the endpoints/subpages of the My Account page. My site is bilingual, and I have created a translation of the page My account with Polylang. The initial display of the translated page works well, but all the links in the left menu are redirected to the English sites (for Orders, Addresses, etc.): https://imgur.com/a/iNtkTE9

    Where can I fix this?

    I tried:

    • Translating the Woocomerce strings with Loco translate, but the plugin was 100% translated (observed strings in subpages of My account have correct translations).
    • Saving the permalink structure again in WP settings (no changes).
    • Check the endpoint settings, where no apparent issues were found: https://imgur.com/a/PVk81xE
    • Tried to translate the pages with Polilang, but beside My account site (already translated) no WP pages are created for this endpoints.

    Any help is appreciated. My Woocomerce and WP versions are up to date. Here is the Woocomerce report:

    ` WordPress Environment

WordPress address (URL): redacted
Site address (URL): redacted
WC Version: 7.9.0
REST API Version: ? 7.9.0
WC Blocks Version: ? 10.4.6
Action Scheduler Version: ? 3.6.1
Log Directory Writable: ?
WP Version: 6.2.2
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: sl_SI
External object cache: – Server Environment

Server Info: LiteSpeed
PHP Version: 7.4.33
PHP Post Max Size: 512 MB
PHP Time Limit: 300
PHP Max Input Vars: 10000
cURL Version: 7.87.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.21-MariaDB-log
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ? Database

WC Database Version: 7.9.0
WC Database Prefix: wpty_
Skupna velikost podatkovne zbirke: 350.96MB
Velikost podatkov podatkovne zbirke: 339.33MB
Velikost kazala podatkovne zbirke: 11.63MB
wpty_woocommerce_sessions: Podatki: 0.06 MB + Kazalo: 0.02 MB + Pogon InnoDB
wpty_woocommerce_api_keys: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB
wpty_woocommerce_attribute_taxonomies: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB
wpty_woocommerce_downloadable_product_permissions: Podatki: 0.02 MB + Kazalo: 0.06 MB + Pogon InnoDB
wpty_woocommerce_order_items: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB
wpty_woocommerce_order_itemmeta: Podatki: 0.11 MB + Kazalo: 0.13 MB + Pogon InnoDB
wpty_woocommerce_tax_rates: Podatki: 0.02 MB + Kazalo: 0.06 MB + Pogon InnoDB
wpty_woocommerce_tax_rate_locations: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB
wpty_woocommerce_shipping_zones: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB
wpty_woocommerce_shipping_zone_locations: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB
wpty_woocommerce_shipping_zone_methods: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB
wpty_woocommerce_payment_tokens: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB
wpty_woocommerce_payment_tokenmeta: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB
wpty_woocommerce_log: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB
intera_orders_meta: Podatki: 0.00 MB + Kazalo: 0.00 MB + Pogon
intera_orders_view: Podatki: 0.00 MB + Kazalo: 0.00 MB + Pogon
intera_order_items: Podatki: 0.00 MB + Kazalo: 0.00 MB + Pogon
intera_usermeta_view: Podatki: 0.00 MB + Kazalo: 0.00 MB + Pogon
intera_users_view: Podatki: 0.00 MB + Kazalo: 0.00 MB + Pogon
wpty_actionscheduler_actions: Podatki: 1.02 MB + Kazalo: 0.56 MB + Pogon InnoDB
wpty_actionscheduler_claims: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB
wpty_actionscheduler_groups: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB
wpty_actionscheduler_logs: Podatki: 1.02 MB + Kazalo: 0.23 MB + Pogon InnoDB
wpty_cky_banners: Podatki: 0.05 MB + Kazalo: 0.00 MB + Pogon InnoDB
wpty_cky_cookies: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB
wpty_cky_cookie_categories: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB
wpty_commentmeta: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB
wpty_comments: Podatki: 0.08 MB + Kazalo: 0.09 MB + Pogon InnoDB
wpty_e_events: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB
wpty_links: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB
wpty_options: Podatki: 7.03 MB + Kazalo: 0.14 MB + Pogon InnoDB
wpty_order_financials: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB
wpty_postmeta: Podatki: 208.52 MB + Kazalo: 4.94 MB + Pogon InnoDB
wpty_posts: Podatki: 115.52 MB + Kazalo: 1.00 MB + Pogon InnoDB
wpty_search_filter_cache: Podatki: 2.02 MB + Kazalo: 0.98 MB + Pogon InnoDB
wpty_search_filter_term_results: Podatki: 1.02 MB + Kazalo: 0.05 MB + Pogon InnoDB
wpty_statistics_exclusions: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB
wpty_statistics_historical: Podatki: 0.02 MB + Kazalo: 0.05 MB + Pogon InnoDB
wpty_statistics_pages: Podatki: 0.17 MB + Kazalo: 0.56 MB + Pogon InnoDB
wpty_statistics_search: Podatki: 0.02 MB + Kazalo: 0.05 MB + Pogon InnoDB
wpty_statistics_useronline: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB
wpty_statistics_visit: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB
wpty_statistics_visitor: Podatki: 0.25 MB + Kazalo: 0.64 MB + Pogon InnoDB
wpty_statistics_visitor_relationships: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB
wpty_tec_events: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB
wpty_tec_occurrences: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB
wpty_termmeta: Podatki: 0.03 MB + Kazalo: 0.03 MB + Pogon InnoDB
wpty_terms: Podatki: 0.06 MB + Kazalo: 0.03 MB + Pogon InnoDB
wpty_term_relationships: Podatki: 0.23 MB + Kazalo: 0.13 MB + Pogon InnoDB
wpty_term_taxonomy: Podatki: 0.06 MB + Kazalo: 0.03 MB + Pogon InnoDB
wpty_usermeta: Podatki: 0.41 MB + Kazalo: 0.44 MB + Pogon InnoDB
wpty_users: Podatki: 0.05 MB + Kazalo: 0.05 MB + Pogon InnoDB
wpty_wc_admin_notes: Podatki: 0.08 MB + Kazalo: 0.00 MB + Pogon InnoDB
wpty_wc_admin_note_actions: Podatki: 0.06 MB + Kazalo: 0.02 MB + Pogon InnoDB
wpty_wc_category_lookup: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB
wpty_wc_customer_lookup: Podatki: 0.05 MB + Kazalo: 0.03 MB + Pogon InnoDB
wpty_wc_download_log: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB
wpty_wc_order_coupon_lookup: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB
wpty_wc_order_product_lookup: Podatki: 0.02 MB + Kazalo: 0.06 MB + Pogon InnoDB
wpty_wc_order_stats: Podatki: 0.02 MB + Kazalo: 0.05 MB + Pogon InnoDB
wpty_wc_order_tax_lookup: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB
wpty_wc_product_attributes_lookup: Podatki: 0.19 MB + Kazalo: 0.16 MB + Pogon InnoDB
wpty_wc_product_download_directories: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB
wpty_wc_product_meta_lookup: Podatki: 0.08 MB + Kazalo: 0.09 MB + Pogon InnoDB
wpty_wc_rate_limits: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB
wpty_wc_reserved_stock: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB
wpty_wc_tax_rate_classes: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB
wpty_wc_webhooks: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB
wpty_wpda_csv_uploads: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB
wpty_wpda_logging: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB
wpty_wpda_media: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB
wpty_wpda_menus: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB
wpty_wpda_project: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB
wpty_wpda_project_page: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB
wpty_wpda_project_table: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB
wpty_wpda_publisher: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB
wpty_wpda_table_design: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB
wpty_wpda_table_settings: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB
wpty_wpforms_payments: Podatki: 0.02 MB + Kazalo: 0.14 MB + Pogon InnoDB
wpty_wpforms_payment_meta: Podatki: 0.02 MB + Kazalo: 0.05 MB + Pogon InnoDB
wpty_wpforms_tasks_meta: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB
wpty_wpf_filters: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB
wpty_wpf_meta_keys: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB
wpty_wpf_meta_values: Podatki: 0.02 MB + Kazalo: 0.03 MB + Pogon InnoDB
wpty_wpf_meta_values_bk: Podatki: 0.02 MB + Kazalo: 0.02 MB + Pogon InnoDB
wpty_wpmailsmtp_debug_events: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB
wpty_wpmailsmtp_tasks_meta: Podatki: 0.02 MB + Kazalo: 0.00 MB + Pogon InnoDB Post Type Counts

acf-field: 18
acf-field-group: 4
agent: 68
attachment: 656
awdp_pt_rules: 1
bnfw_notification: 1
custom_css: 1
customize_changeset: 1
dobra_praksa: 13
elementor_library: 110
elementor-hf: 6
grb: 3
logoshowcase: 31
nav_menu_item: 43
orodje: 2
page: 60
polylang_mo: 2
post: 12
product: 140
product_variation: 350
razpis: 14
revision: 4263
search-filter-widget: 13
seedprod: 1
shop_order: 198
tribe_events: 18
tribe_organizer: 5
tribe_venue: 4
wp_global_styles: 1 Security

Secure connection (HTTPS): ?
Hide errors from visitors: ? Active Plugins (23)

Polylang: od WP SYNTEX – 3.4.4
Advanced Custom Fields: od WP Engine – 6.1.7
Better Notifications for WP: od Made with Fuel – 1.9.3
Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd: od SeedProd – 6.15.13.1
CookieYes | GDPR Cookie Consent: od CookieYes – 3.1.1
Duplicate Page: od mndpsingh287 – 4.5.2
Elementor: od Elementor.com – 3.14.1
Elementor Header & Footer Builder: od Brainstorm Force
Nikhil Chavan – 1.6.14

Loco Translate: od Tim Whitlock – 2.6.4
ACF Photo Gallery Field: od Navneil Naicker – 1.9
One Click Accessibility: od One Click Accessibility – 2.1.0
Premium Addons for Elementor: od Leap13 – 4.10.1
Search & Filter Pro: od Code Amp – 2.5.13
The Events Calendar: od The Events Calendar – 6.1.3
Tidio Chat: od Tidio Ltd. – 6.0.9
Product Gallery Slider for WooCommerce: od Codeixer – 2.2.11
Custom Registration for WooComerce: od UM FERI (Sa分a & Alen) – 1.0
WooCommerce: od Automattic – 7.9.0
WP Logo Showcase Responsive Slider and Carousel: od WP OnlineSupport
Essential Plugin – 3.5.1

WP Mail SMTP: od WP Mail SMTP – 3.8.0
WP-PageNavi: od Lester 'GaMerZ' Chan – 2.94.1
WP Statistics: od VeronaLabs – 14.1.2
WPForms Lite: od WPForms – 1.8.2.3 Inactive Plugins (1)

W3 Total Cache: od BoldGrid – 2.3.3 Must Use Plugins (1)

Elementor Safe Mode: od Elementor.com – 1.0.0 Settings

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: – WC Pages

Osnova trgovine: ? Vidnost strani mora biti javna
Ko?arica: #161 - /cart/
Zaklju?ek nakupa: #162 - /checkout/
Moj ra?un: #163 - /en/my-account/
Pogoji poslovanja: ? Stran ni nastavljena Theme

Name: Hello Elementor Child
Version: 1.0.0
Author URL: https://elementor.com/
Child Theme: ?
Parent Theme Name: Hello Elementor
Parent Theme Version: 2.5.0 – 2.8.1 je na voljo
Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
WooCommerce Support: ? Templates

Overrides: hello-child/woocommerce/content-product.php
hello-child/woocommerce/emails/admin-new-order.php
hello-child/woocommerce/emails/customer-new-account.php
hello-child/woocommerce/emails/customer-processing-order.php
/home/digisieu/public_html/wp-content/plugins/woo-product-gallery-slider/inc/product-image.php Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
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onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
product-variation-management
settings
async-product-editor-category-field

Daily Cron: ? Next scheduled: 2023-07-19 19:21:15 +02:00
Options: ?
Notes: 118
Onboarding: skipped Action Scheduler

Zaklju?i: 1.419
Oldest: 2023-06-18 15:27:31 +0200
Newest: 2023-07-19 10:27:08 +0200

Spodletelo: 21
Oldest: 2023-02-15 06:51:17 +0100
Newest: 2023-07-19 10:28:09 +0200

V obdelavi: 4
Oldest: 2023-07-19 10:57:36 +0200
Newest: 2023-07-24 19:34:03 +0200 Status report information

Generated at: 2023-07-19 10:35:30 +02:00
`
Viewing 1 replies (of 1 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @sasa2282

    From what you’ve described, it seems like you’ve already taken some good steps towards resolving the issue. However, if the links in the left menu are still redirecting to the English sites, it might be due to the way Polylang interacts with WooCommerce.

    Polylang usually works by creating separate pages for each language, but WooCommerce endpoints are not separate pages, they are virtual URLs created by WooCommerce itself. Therefore, they may not be picked up by Polylang for translation.

    Here’s what you can try next:

    • Use Polylang for WooCommerce addon: This extension of Polylang is specifically designed to work with WooCommerce. It should help to translate the WooCommerce endpoints.
    • Use a different translation plugin: If the issue persists, you may consider using a different translation plugin compatible with WooCommerce. WPML is a good option as it fully supports WooCommerce.

    Before proceeding with any of these steps, I recommend taking a full backup of your site. This is just a precautionary measure in case anything goes wrong.

    I hope this helps! If you have further questions or if the issue persists, please don’t hesitate to get back to us.

    Thanks!

Viewing 1 replies (of 1 total)
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