• Resolved mus1hunnid

    (@mus1hunnid)


    HI there,
    Every single time I click the my account tab on the header menu, It always keeps returning me back to the dashboard. And then now all of a sudden the blocksy child theme somehow merged with the parent theme and the whole setup just doesent make any sense. Please I need help to sort this problem out

Viewing 12 replies - 1 through 12 (of 12 total)
  • Hi @mus1hunnid

    Could you please set a custom link to /my-account (or the actual URL of the My Account page) and see if that works for you? Sometimes, when using an Administrator account, WordPress will bypass the my account page and direct you to the Dashboard. Can you test with a normal user account to make sure?

    Also, I’m not entirely sure what you mean by “child theme merged with the parent”. Could you please explain that in a bit more detail? Have you done any changes recently that might’ve messed with the theme’s customisation settings?

    Thanks

    Theme Author creativethemeshq

    (@creativethemeshq)

    Hello @mus1hunnid,
    Could you please share your website URL so we could take a closer look and better understand what’s going on?

    Thread Starter mus1hunnid

    (@mus1hunnid)

    Hi there.
    I managed to sort out the theme issue now. Everything as far as the theme is working perfectly fine now. But yeah I am still having issues with the My account tab. And the social icons too on the header does not work despite inputting my social url in the customizer settings.
    The web url is https://www.dazzleisland.com .
    I am not really sure on how to set a custom url to the my account page but I will try my best in the mean time while I wait for a response. Thank you for your replies.

    Theme Author creativethemeshq

    (@creativethemeshq)

    Hello @mus1hunnid,

    1. Social icons
    As I can see you didn’t added the social links correctly, you have to enter the url like this – https://instagram.com/dazzleisland_

    2. Account element
    Please see this video and you will understand how to add a custom link.

    Hope this helps ??

    Thread Starter mus1hunnid

    (@mus1hunnid)

    wow! That was like looking for your lost keys only to find out it was in your pocket the whole time lol.
    So, social link is now checked. account too. However how would a new user register? At the moment it only shows a login page for existing users it seems like. Thanks

    Theme Author creativethemeshq

    (@creativethemeshq)

    Hello @mus1hunnid,
    Simply activate this functionality from WordPress, please see this screenshot.

    Thread Starter mus1hunnid

    (@mus1hunnid)

    Hi there,
    I went into the general settings and ticked that option but the page still only shows a login form and not a registration form. I am not sure how to proceed?

    Theme Author creativethemeshq

    (@creativethemeshq)

    Hey @mus1hunnid,
    It works fine on my end, please see this video – https://d.pr/v/5rrQ6K

    Did you saved the options after you enabled the “Anyone can register” option?

    Thread Starter mus1hunnid

    (@mus1hunnid)

    Hi
    yes I have the anyone can register option ticked and saved. I also have the my account page url there in the customizer both in logged in and logged out options. Anytime I check the site I am automatically logged in as admin then i sign out and then click on login/register but i dont see that form in the video, it just takes me to a sign in page with just user name, password, and a login button.

    That form that pops up with the login/sign up tabs does not show on my end.

    Theme Author creativethemeshq

    (@creativethemeshq)

    Hey @mus1hunnid,
    Please go to account header element settings and select the modal option from the dropdown.
    Please see this video – https://d.pr/v/hQ4HRI

    Hope this helps.

    Thread Starter mus1hunnid

    (@mus1hunnid)

    Yes it has helped. Thank you very much

    Theme Author creativethemeshq

    (@creativethemeshq)

    You’re welcome @mus1hunnid ??

Viewing 12 replies - 1 through 12 (of 12 total)
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