My Account – Misbehaving with recent update

  • Resolved wflgreg

    (@wflgreg)


    1 year, 1 month ago

    Hi,

    I was having great success with Litespeed. I am not on a litespeed server but your plugin still made a big improvement. However once I updated to the latest update, we started experiencing issues with users logging on to our woocommerce. First it was our admins. No one could log in, then customers started mentioning it. Currently I have litespeed deactivated but im anxious to get it back up and running.

    I have always been caching the my account page. Maybe that’s the issue? However before this update we didnt have any user login issues. When the update came I just updated. So didn’t investigate the nuances.

    Please advise.

    Greg

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support qtwrk

    (@qtwrk)

    any more specific error message or symptom when you say have issue on login ?

    jchamie

    (@jchamie)

    I’d like to add that I have been experiencing the same issue.

    If a customer, admin etc logs in via /wp-admin they can log in no problem.

    It a customer, admin etc logs in via /my-account they cannot log in, it just repeats the login page endlessly.

    I have turned on wordpress debug mode and no errors show on the log when my-account login fails

    Disabling Quic.Cloud CDN and setting ‘Enable Cache’ to OFF is the only way to solve the problem. Adding /my-account to ignore cache list does not work. This never used to be a problem it has only just start occurring (maybe with most recent update)

    • This reply was modified 1 year ago by jchamie.
    jchamie

    (@jchamie)

    I have just discovered that when I turn litespeed cache debug to ON then the problem goes away. If I turn debug off, the problem returns for /my-account

    jchamie

    (@jchamie)

    Issue was resolved by setting Enable ESI to OFF

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘My Account – Misbehaving with recent update’ is closed to new replies.