My Account > Orders not working when I activate the plug-in

  • Resolved studiojack

    (@studiojack)


    5 years, 7 months ago

    I’ve dropped the short-codes into the Dashboard and a custom tab I’ve created in the My Accounts section of wordpress via (echo do_shortcode( ‘[wpum_account]’ );) and everything is working.

    Although I can no longer access My Account > Orders.

    It just displays the [wpum_account] form for some weird reason and Orders isn’t active in the left hand menu but the URL changes /my-account/orders/ etc.

    So I’ve removed all the WPUM Short codes and I still cant access My Accounts > Orders. As soon as I deactivate the plugin, everything is working great again.

    Anyone else experiencing this issue? Anyone got any ideas of what the issue could be here?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter studiojack

    (@studiojack)

    **Update when I add to the URL ie. /my-account/orders/</ it works… slightly confused now**

    Plugin Contributor Alessandro Tesoro

    (@alessandrotesoro)

    Hi @studiojack

    You can’t merge the WC account page with the WPUM account page due to the custom url rewrites that both WC and WPUM use. The pages must be separate and there’s no other way around it at the moment.

    In WPUM, you also need to make sure you’ve selected the account page as the WPUM’s account page https://docs.wpusermanager.com/article/59-account-page-setup so that the URL rewrites only trigger on the appropriate page.

    You can’t select the WC account page in that setting.

    Thread Starter studiojack

    (@studiojack)

    Cheers Alessandro!

    I’d already started on implementing this elsewhere, thinking that this was the case. Im going to purchase the custom fields, as this is a great plugin!

    Thanks for your help!

Viewing 3 replies - 1 through 3 (of 3 total)
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