My account, password reset, not working

  • hi there my champion friends

    So far ive received brilliant support in these forums. So thank you.

    My problem:

    On password reset i get this message in storefront my account page:

    THis key is invalid or already has been used. Please reset your password again if needed.

    So far i looked at wordpress forum, i added this code to wp config:

    define(‘COOKIE_DOMAIN’, $_SERVER[‘HTTP_HOST’] );

    I can login successfully at login url, with another user. Just cant login with user 1.

    Cheers

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hey there, @kingcooper! Thanks for contacting us. I’m happy to help you.

    I’m glad to hear you are happy with the help here in the forums ??

    For us to be able to assist you further, do you mind clarifying the issue?

    The issue with the reset password is with a WooCommerce customer account or with your WordPress account?

    Can you share screenshots of what you see on WooCommerce > Settings > Advanced?

    Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    Fatal error logs (if any) under WooCommerce > Status > Logs. Then you can use the selector to search for Fatal Errors.
    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Looking forward to your reply.

    Have a wonderful day!

Viewing 1 replies (of 1 total)
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