My Account settings

Hi @aklih,

On my test site that’s running on the Storefront theme, when I click on any of the /my-account/ dashboard links, the dashboard does not disappear.

Thus, this issue might be related to your theme. However, to be sure, kindly do a full conflict test to see if this is the case.

* If the issue does not persist when you change to a different theme, you will want to reach out to the Flatsome team to check further. Here’s their support page – https://themeforest.net/item/flatsome-multipurpose-responsive-woocommerce-theme/5484319/support.

Thanks.

Hi there!

I forgot to wrote, that I’ve already changed to a basic wordpress theme and the dashboard does not disappeaer, it works fine the way it should work…

What’s your next suggestion?

I’ve disabled all of the plugins, only left with woocommerce and flatsome theme. But still not working. So it’s problem with flatsome theme?

Thanks for your time and help!

Hi @aklih,

Thanks for troubleshooting.

I’ve already changed to a basic wordpress theme and the dashboard does not disappeaer

This seems to indicate that the issue lies with the Flatsome theme.

From here, you’ll want to reach out to the Flatsome support team to assist further with the issue – https://themeforest.net/item/flatsome-multipurpose-responsive-woocommerce-theme/5484319/support.

Hope this leads to a resolution.
Thanks.

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.