My account tabs

Hi akhilmr,

The tabs on the My Account page is based on the form template found under Customization > Member Manage, and so the tab list is not related to the folders. For more information on customizing the templates, please see Help > Customization > Membership Form Templates.

Please contact us at [email protected] if you need further assistance.

Hi,

Thank your for your response.I had gone through the above steps and i found visibility options for the added folder.

It says that ‘Show only for the accounts with these folders/labels’.In our case multiple folders/labels are selected under this Box

My issue is I have given a folder access to the member in one of the selected folder shown in the visibility settings and under the particular Box and it is not showing in my account page.

Is there any specific criteria behind this visibility settings for the added box?.Please root me to take decision.

Regards

Hi akhilmr!

Boxes fall under Tabs in the hierarchy of the template, so the first thing to do is check that you do not have visibility settings on the Tab that would cause the entire tab to be inaccessible.

In addition make sure you are editing the correct template (Member SignUp vs Member Manage) have saved the template (by clicking on the Save Template button on the left) to save your settings.

For further questions please email us at [email protected] as we do not answer support inquiries on WordPress on a regular basis.