My-Accounts/Order Page not working

  • Resolved landofbrix

    (@landofbrix)


    3 years, 7 months ago

    Hello,

    I installed your plugin as I am setting up a new Woocommerce site and would like to have sequential order numbers.
    The installation and activation works just fine, I can even setup my custom order numbers. I can create a new order and I can see the correct numbers are being generated so at first I was happy it all worked, and here comes the but….

    Now when I goto my Account and click on Orders the page loads endlessly and is offset to one side, its quite weird.

    If I deactivate the plugin the my-account/orders page works like a charm again

    Can sombeody help me get this rectified.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @landofbrix,

    Sorry for the inconvenience caused. We have tried to replicate the issue, but couldn’t find anything wrong in our testing sites.

    Please share us your Woocommerce status report from Woocommerce > Status. You can send it via this form.

    Thread Starter landofbrix

    (@landofbrix)

    Hello webtoffee,

    I have submitted a ticket as per your request.
    if you need admin access to my backend please let me know as I can arrange this.

    Thanks.

    Plugin Author WebToffee

    (@webtoffee)

    Hi @landofbrix,

    Thanks for getting back and sharing the theme files. We will analyse it and update you accordingly.

    Thread Starter landofbrix

    (@landofbrix)

    Hello Webtoffee,

    there was a problem with the ReviewX plugin, once I disabled it I was able to get into the orders page again.
    I have contacted their customer support to see if I can get them to resolve the issue.

    I would say thta this support topic can be closed.

    Thanks for all the help.

    Plugin Author WebToffee

    (@webtoffee)

    Hi @landofbrix,

    Great. Feel free to revert if any assistance is required.

    If you like the plugin and support, please leave us a review here which would help us spread the word. Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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