My admin account getting lockedout

Hello
Can you still login as admin?
If yes, maybe what you can do, is to white list your IP putting it in:
the plugin settings > “Lockout White List” field… you put your IP there, and you will get never lockedout.

i hope this will work for you,

best regards

L

I am having this same issue. Whitelisting my IP has no affect; my user account remains locked out regardless.

Hello,

Yes sorry there is a bug with “Lockout White List” feature not working properly in version 4.2.6 of iTheme Security. As you can see, if you put your IP in “Lockout White List” field and validate, If you go to “Brute Force Protection” you have this:
? Is this computer white-listed: no.

I just find out a form for reporting bugs and so i have reported. We have to wait the next update.

With update 4.2.8 White listing our own IP still not working…
“Brute Force Protection” section still showing:
? Is this computer white-listed: no.

The username lockout was changed in 4.2.8 and it will no longer stop the locked out user from logging in on a locked out host.

@lomars Good catch on that, I was so busy with the lockouts themselves that I missed a parenthesis on that display. IF your IP is in the whitelist it should not be locked out either way. Upon the next update it will correctly register under “Is this computer white-listed.”

Thanks Chris, good news