My backup didn’t start

  • Resolved wealthchasertn

    (@wealthchasertn)


    2 years, 5 months ago

    This is my first backup using this plugin. I watched the tutorials so I think I set it up correctly, but when I tried to start a full backup I got a message that indicated it was not starting. It told me to copy the debug so here that is. `WordPress version: 6.0.2
    BackWPup version: 3.10.0
    PHP version: 7.4.29 (64bit)
    MySQL version: 10.3.34-MariaDB-cll-lve
    cURL version: 7.71.0
    cURL SSL version: OpenSSL/1.1.1d
    WP-Cron url: https://atyourservice.co.network/wp-cron.php
    Server self connect: Not expected HTTP response:
    Status-Code: 403
    Date: Thu, 15 Sep 2022 13:50:48 GMT
    Server: Apache/2
    Content-length: 199
    Content-type: text/html; charset=iso-8859-1
    Content: <!DOCTYPE HTML PUBLIC “-//IETF//DTD HTML 2.0//EN”>
    <html><head>
    <title>403 Forbidden</title>
    </head><body>
    <h1>Forbidden</h1>
    <p>You don’t have permission to access this resource.</p>
    </body></html>

    Document root: /home2/natural1/domains/atyourservice.co.network/private_html
    Temp folder: /home2/natural1/domains/atyourservice.co.network/public_html/wp-content/uploads/backwpup-d4bbcf-temp/
    Log folder: /home2/natural1/domains/atyourservice.co.network/public_html/wp-content/uploads/backwpup-d4bbcf-logs/
    Server: Apache/2
    Operating System: Linux
    PHP SAPI: litespeed
    Current PHP user: natural1
    Maximum execution time: 300 seconds
    BackWPup maximum script execution time: 30 seconds
    Alternative WP Cron: Off
    Disabled WP Cron: Off
    CHMOD Dir: 0755
    Server Time: 13:50
    Blog Time: 08:50
    Blog Timezone: America/Chicago
    Blog Time offset: -5 hours
    Blog language: en-US
    MySQL Client encoding: utf8
    PHP Memory limit: 256M
    WP memory limit: 40M
    WP maximum memory limit: 256M
    Memory in use: 54.50 MB
    Loaded PHP Extensions:: Core, PDO, Phar, Reflection, SPL, SimpleXML, bcmath, bz2, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, intl, json, libxml, litespeed, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, readline, session, shmop, soap, sockets, sodium, sqlite3, standard, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib`

    The section WP Cron down to here </body></html> was highlighted in gray when it did a check on my system. Don’t know if that is significant or not.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support happyAnt

    (@duongcuong96)

    Hello @wealthchasertn
    Sorry about the issue you got, this happens because your wp-cron.php was blocked, maybe by the hoster I guess, please contact them and they will fix this.
    Or you can try the following solution: modify wp-config.php ( you can find this file in the website root directory ), and before the line:
    /* That's all, stop editing! Happy blogging. */
    add this line:
    define('ALTERNATE_WP_CRON' , true );
    Try to run again, it should work!

    • This reply was modified 2 years, 5 months ago by happyAnt.
Viewing 1 replies (of 1 total)
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