My block plugin is not working!

when i click the page header with “edit” they said “There has been a critical error on this website. Please check your site admin email inbox for instructions.” in a new page message. it is possible for slove this problem?

“

https://hinternet.xyz/
this is my website, i use your block plugin build for hole page structure.

Hey,
I suggest you test by deactivating plugins. Then contact your hosting provider and look in your PHP error log.

Ben

There don’t have PHP error, it is possible for use much block that i have to reduce block in one page? How i can check the PHP error log？ I have the hosting panel, where i could check？

i could give a permission id, could you help me have a check? what happend? and do we have the support discord or other live chat channel?

@britner

Hi, it’s against www.ads-software.com policy to offer and share any server/site data. For support that can look at logs in your hosting you need to talk with your hosting support.

A good way to test deactivating plugins is to use the health check plugin.
https://kadence-theme.com/knowledge-base/troubleshooting/temporarily-deactivating-plugins/

Ben

@lifengquan52 Please don’t offer to send or post logon credentials on these forums:

https://www.ads-software.com/support/guidelines#the-bad-stuff

You can contact the author on their own site and, once there, the discussion is between the two of you. However, it is not OK to enter or send site credentials on these forums. We don’t want to encourage others (who are less reputable) to do similar things. It’s a fine line, but one that we need to enforce. Thanks for your cooperation.