• Resolved ramonjosegn

    (@ramonjosegn)


    Hi, my blog doesn’t load in Internet Explorer 11

    I get this error:

    This page cannot be displayed

    Activate TLS 1.0, TLS 1.1 and TLS 1.2 from Advanced Setup and try to connect at https://mirutafacil.com again. If the error continues, this site may be using an unsupported protocol or an encryption set such as RC4 (link for details), which is not considered secure. Please contact the site administrator.

    Thanks for support

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Mark

    (@markwolters)

    Hi @ramonjosegn,

    I’ve tried to load your site in IE11 and it seems to be working fine now. Do you still experience any issues? It seems like TLS wasn’t enabled on your server.

    Mark

    Thread Starter ramonjosegn

    (@ramonjosegn)

    In the version of Internet Explorer 11 on my computer it still doesn’t load (while other popular sites with https do)

    But it seems strange to me that using some Internet Explorer emulator does load…

    I don’t know what could be going on or if it’s something local on my computer…

    Screenshot

    View post on imgur.com

    Plugin Author Mark

    (@markwolters)

    It could be an issue with your browser, the server has TLS 1.2 enabled. See the server test results from SSL Labs: https://www.ssllabs.com/ssltest. Your IE11 seems to have an issue picking this up, while the IE11 I’ve tried is working fine. The site only supports TLS 1.2. If TLS 1.2 has been disabled in your Windows configuration the site can refuse to load. For instructions on how to enable TLS 1.2 on Windows see https://windows101tricks.com/cant-connect-securely-to-this-page/

    Mark

    Thread Starter ramonjosegn

    (@ramonjosegn)

    Ok, thanks for support.

    I am testing some configurations but not working…

    you will need to further investigate the problem

    Plugin Author Mark

    (@markwolters)

    I suspect this is an issue with your browser, could you run the SSL Labs browser test and post what it returns? That might provide more information about the issue. You can do the test https://clienttest.ssllabs.com:8443/ssltest/viewMyClient.html

    Mark

    Thread Starter ramonjosegn

    (@ramonjosegn)

    Hi, here is the results of the test

    View post on imgur.com

    Thanks

    Plugin Author Mark

    (@markwolters)

    Your browser does seem to support TLS 1.2, so I’m not sure why Internet Explorer won’t load the site and asks to enable TLS 1.2.

    It’s possible your server and IE cannot establish a common cipher suite and therefore IE fails to connect. Your server supports three ciphers, which aren’t supported by IE11 (see https://www.ssllabs.com/ssltest/analyze.html?d=mirutafacil.com&hideResults=on). You could try to add additional ciphers which are supported by IE11 to the server configuration to check if that resolves the issue. This is something your hosting provider can do for you.

    Mark

    Thread Starter ramonjosegn

    (@ramonjosegn)

    Thanks for support

    arianfar

    (@arianfar)

    Greetings and politeness to you and all

    When I Active ((Enable WordPress 301 redirection to ssl)), my site not showing in a few browser Like IE 11 in win 7 service Pack 1!

    For the first time after clearing the browser cache, it Gives the following message:
    Turn on TLS 1.0, TLS 1.1, and TLS 1.2 in Advanced settings and try connecting to https://sonarweb.ir again. If this error persists, it is possible that this site uses an unsupported protocol or cipher suite such as RC4 (link for the details), which is not considered secure. Please contact your site administrator.

    The second time after refreshing the browser page also gives the following message:
    This page can’t be displayed
    Make sure the web address https://sonarweb.ir is correct.
    Look for the page with your search engine.
    Refresh the page in a few minutes.

    By the way, I tried all the methods related to Windows settings, but they did not work!
    please guide me To ensure the security of the site And the site is displayed in all browsers.
    I wish you and everyone good health

    Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    Hi @arianfar,

    Your site looks fine on SSL, but does not seem to redirect to https yet. I would recommend to enable the .htaccess redirect in settings/ssl. Additionally, you could consider adding a HSTS header. For more information on this header, see this article:
    https://really-simple-ssl.com/everything-you-need-to-know-about-security-headers/

    arianfar

    (@arianfar)

    Thank you for your response
    Thanks to your awesome plugin.
    Note that I use shared hosting and do not have a dedicated IP.
    I acted on your orders. But the problem still persists.
    I Add HSTS header but I cant configure my site for the HSTS preload list. So I get the following message:
    Your site is not yet configured for the HSTS preload list. Read the documentation carefully before you do!
    If possible, you can tell me the best settings of this plugin?
    Thank you.

    Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    Hi @arianfar,

    When I visit your site over http now, it redirects to https as expected. I also get the secure lock now. If you still have issues please clear your browser cache.

    Preload: As we are not allowed to discuss premium features here, please contact us directly at https://really-simple-ssl.com/support or [email protected], then we can help you set up the preload.

    Rogier

    arianfar

    (@arianfar)

    Ok Thakn You

Viewing 13 replies - 1 through 13 (of 13 total)
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