My Customer Login Credentials are not Recognized on Your Support Page

  • Resolved Pigo3934blog

    (@pigo3934blog)


    3 years, 9 months ago

    1) – I cannot login to my account on your website.

    2) – There is NO password reset button on your support page

    3) – I had to find my original receipt so that I could get to the “password reset” page.

    4) – Tried to reset my password, and the page says, that I do not have an account with you.

    ————–

    What is going on ?

    Was your support page and database re-hauled ?

    Is this plugin under new management ?

    • This topic was modified 3 years, 9 months ago by Pigo3934blog.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author robosoft

    (@robosoft)

    Please post ticket here https://robogallery.co/new-ticket , even as new user, with reference to this ticket and we’ll help you asap.

    If you already have ticket in our local support system please post here ID of this ticket and we’ll get back to you.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘My Customer Login Credentials are not Recognized on Your Support Page’ is closed to new replies.