My customers can’t use The paypal option

Hey @ludamrock ,

Thanks for contacting us about Braintree for WooCommerce! I’m happy to help out ??

The PayPal error code 10002 generally indicates that the credentials that have been entered in the settings don’t match the credentials on file with Braintree. This article reviews the setup process:

https://docs.woocommerce.com/document/woocommerce-gateway-paypal-powered-by-braintree/#section-4

https://docs.woocommerce.com/document/woocommerce-gateway-paypal-powered-by-braintree/#section-6

Would you please review the article and double-check the credentials in the gateway settings? Please let me know if this helps to get you connected!`

Cheers,

Steve
SkyVerge

Hey @ludamrock

It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

Cheers,

Steve
SkyVerge