My e-commerce Store Crashed

  • Hi,

    My e-commerce Store using ‘wp-ecommerce’ plugin Crashed.

    All my pages are working but none of my Products associated with ‘wp-ecommerce’ plugin are visible.

    Worse…’wp-ecommerce’ plugin disappeared from installed plugins but is visible via FTP.

    And I get this error on my Home page –

    Fatal error: Call to undefined function wpsc_the_product_thumbnail() in D:\Hosting\9244361\html\wp-content\themes\dangdootpremium\home.php on line 25

    How can I get rid of this?

    Website – https://itunes-music.com

    Thanks,
    Josh

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator t-p

    (@t-p)

    your “dangdootpremium” theme seems to be the error.

    try switching to the unedited default Theme (Twenty Fifteen, etc.) for a moment using the WP dashboard to rule out any theme-specific issue. If you don’t have access to your admin area, use FTP , or your web-host’s cPanel or whatever file management application your host provides. Navigate to /wp-content/themes/ and switch to the default theme by renaming your current theme’s folder by adding “-old” to the end of the folder name. Alternately, you can remove other themes except the default theme. That will force your site to use it.

    Thread Starter josh009

    (@josh009)

    Hi Tara,

    When I use the basic themes like (Twenty Fifteen, etc.) my site is working.

    I do have access to wp-admin.And I have been using the “dangdootpremium” for the last 2 years without any issues.

    I would like to stay with this theme as it increases on-site time.

    Just need this error to go away so that I can add Products…

    Moderator t-p

    (@t-p)

    When I use the basic themes like (Twenty Fifteen, etc.) my site is working.

    This suggests your current theme is the issue.

    – Try updating it.

    – These forums are for free themes available in the WordPress theme directory at www.ads-software.com/themes/. So please contact the developer/vendor directly for support with your question. You’ll be more likely to find a good answer from them, for they have the access to its code. Forum volunteers are not given access to commercial products, so they would not know why your /custom/commercial theme or plugin is not working properly. The developers/vendors are responsible for supporting their custom/commercial product. See https://codex.www.ads-software.com/Forum_Welcome#Commercial_Products

    Thread Starter josh009

    (@josh009)

    ok…

Viewing 4 replies - 1 through 4 (of 4 total)
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