My events aren’t displaying

  • Resolved JessycaFrederick

    (@jessycafrederick)


    1 year, 2 months ago

    I have two events scheduled in October. They are published and in the future. They are visible in the Admin. They are not visible on the website. They worked fine on my staging site.

    Debug bar says I’m missing a database table: Table ‘my_database_name.wp_tec_occurrences’ doesn’t exist

    Can you please advise on how to remedy?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Darian

    (@d0153)

    Hi @jessycafrederick

    I’m sorry to hear that you’re having this issue. Let me help you with this one.

    Based on the error you provided, it seems you have not successfully migrated your events to the New Event Data System.

    Would it be possible for you to set up a staging version of your live site and try to re-do the migration from there? This is to recreate the proper event data and should fix the 404 issues.

    Here are the steps to revert and re-do the migration:

    1. Update to the latest versions of The Events Calendar and Events Calendar Pro.
    2. Remove any un-needed draft events and empty the Trash.
    3. Activate only our plugins and use the 2020 theme.
    4. Make sure server-side caching is disabled temporarily while you’re migrating your events.
    5. Install and activate the Code Snippets plugin.
    6. Add this snippet and run it once (be sure it does not stay activated).
    7. Go to Events > Settings > Upgrades and go through the migration process again.

    Please re-do the migration on your staging site first before doing it in your live site to avoid unnecessary downtime.

    Let me know how it goes.

    Thread Starter JessycaFrederick

    (@jessycafrederick)

    All fixed! Thanks!!

    Plugin Support Darian

    (@d0153)

    Hi @jessycafrederick

    Thanks for your confirmation and I’m glad that it is now working.

    If you have some time to review, that would be amazing!

    https://www.ads-software.com/support/plugin/the-events-calendar/reviews/

    I’d be closing this thread, and please do not hesitate to bump a new thread on our way. This allows us to track topics/issues efficiently and follow the WordPress Forum Guidelines.

Viewing 3 replies - 1 through 3 (of 3 total)
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