My guests can't download files

Hi l4facc,
please open the support ticket and give us the wp-admin access so we could debug the issue closer.
Here is the Creative Minds support form:
https://plugins.cminds.com/cm-support/

Best,
Robert

Although I use the pro version in other site that I have (https://acr-fornelos.pt/biblioteca/), in the site that I am having problems https://agrupamentofernandotavora.edu.pt/biblioteca/ I am using the free version of the plugin.

please contact our support directly. Send email to [email protected]