My header appears as a broken image link

Have you tried:

– deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

– switching to the default theme to rule out any theme-specific problems.

– resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

– re-uploading all files & folders – except the wp-content folder and wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

I’m extremely new at wordpress and this is my first time setting up a website.

I tried deactivating the pluggins but nothing changed.

I’m afraid to change the theme because I don’t want to loose any information, how can I save all of it?

Thank you!

There is no magic bullet in these situations. This is just basic troubleshooting – a process of elimination deliberately designed to locate the root cause as quickly as possible by first removing the most obvious and common culprits via a series of (often) temporary steps.

Your theme & plugin settings are saved in your database and should be retained for future use. Your site’s content is stored in your database – not in your theme – so that will also be preserved.

Thank you so much for your patience.

I changed the theme a few times and the logo does show in other themes.

Can we see the site using the default Twenty Fourteen theme with all plugins deactivated?

Sure, the logo shows a bit smaller in this theme but that′s the size I need for my other theme.

https://todosobreamor.com/

So the correct header image is now showing?

The image does show in different themes, but not in the one I want, which is PR News.

??

Try asking in https://www.ads-software.com/support/theme/pr-news/

Ok, I already did. Thank you so much!

https://www.ads-software.com/support/topic/header-shows-as-a-broken-image-link?replies=1