my hosting provider ask me to switch off Ithems sec :(

  • Hi to all,

    i was enthusiastic user of this plugin, and I wish to continue to use to be…

    I start using wp-sec after a bad malware infection on my site, and untill now seems that this plugin keep me a lot of problem far from me.

    in the last times something start to works badly, lot of 404, 500 and poor performance for my site! lots of out of memory, blank pages, i/o ops that cause server lock.

    I start search for solutions analyzing chaching plugin Vs Ithems but nothing solved…

    some post here:
    https://www.ads-software.com/support/topic/new-htaccess/ https://www.ads-software.com/support/topic/site-cant-be-reached-redirect-to-the-page/
    ps the problem isn solved!

    then i phoned to my host provider -godaddy.com- that said that my poor performance experince is due the Ithem security plugin that gives “some problem”, they didnt support me in guessing how and why…
    wha I can do to do not have poor performances and still using Ithems?

    turning it off give me a speed up in terms of accessibility so i guess that something true there is…

    thanks for any suggestion

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter _natty_

    (@_natty_)

    up…
    so there is no solution about godaddy hosting… nobody knows this issue?

    @_natty_

    Make sure to update the plugin to the latest release (6.1.1).

    According to the 6.1 Changelog:

    Enhancement: Reduced memory usage when creating a backup.

    The iTSec plugin Database Backup module caused a lot of out of memory issues in the past …

    I would also recommend not to use this plugin in combination with a caching plugin.

    • This reply was modified 7 years, 9 months ago by pronl.
    • This reply was modified 7 years, 9 months ago by pronl.
    Thread Starter _natty_

    (@_natty_)

    @pronl

    thanks a lot.
    this is a big issue because all the speed ranking tools ask for caching…
    and i need to improve both capatibilies for my site: speed and security!

    ??

    it only me with this kind of problems?

    godaddy ask me to switch off ithemes even afat no caching plugin activated

    @_natty_

    What PHP version is your site using ?

    If not already using PHP 7.x switching from 5.x PHP to 7.x PHP will probably improve performance considerably. Even perhaps to such extent that a caching plugin is no longer necessary.

    Edit: Also corrected 6.0 Changelog to 6.1 Changelog in my previous post.

    • This reply was modified 7 years, 9 months ago by pronl.
    Thread Starter _natty_

    (@_natty_)

    @pronl
    is 5.3 and i try even 5.4… not aviable 7 for now… so why every speed tools ask for improve caching?

    @_natty_

    Have a look at this info about End Of Life PHP versions …

    It is highly recommended to run your site on either PHP 5.6 or 7.x

    If your current hosting provider is not offering you an up to date env you should consider looking for a better hosting provider.

    Thread Starter _natty_

    (@_natty_)

    @pronl

    5.6 aviable im gonna switch to this one so…

Viewing 7 replies - 1 through 7 (of 7 total)
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